Emergency Communications Center Specialist

Nationwide Children's HospitalColumbus, Ohio

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Overview

Schedule

Alternate-schedule

Full-time

Career level

Senior-level

Benefits

Paid Holidays

Job Description

Overview:

This is a night shift position, 7pm - 7:30am. Every other weekend. Holiday rotation required.

Job Description Summary:

Effectively communicates emergency information to appropriate stakeholders.

Job Description:

Essential Functions:

Receives and transmits emergency and urgent information via radio, computer, and telephone to pre-hospital and in-house personnel.
Answers and appropriately directs incoming emergency calls from transport and on-scene personnel, providing efficient support and assisting with the coordination of resources.
Facilitates effective and accurate communication between internal and external departments and staff.
Provides security dispatching services, monitoring cameras and alarms and reporting activity.
Maintains accurate documentation of clinical and billing information, emergency communications, and security and medical events, relaying to appropriate personnel as needed.
Assists with the training of new employees, developing reports, and maintaining emergency communication equipment.

Education Requirement:

High School Diploma, or equivalent, required.

Licensure Requirement:

(not specified)

Certifications:

Paramedic Certification, preferred.

Skills:

Familiarity with mainframe systems.
Database and spreadsheet software skills.
Effective analytical and organizational skills.
Excellent verbal and written communication, interpersonal, and problem-solving skills
Ability to multi-task effectively.
Ability to function calmly and respond quickly in a stressful or emergency situations.
Knowledge of medical terminology, disease processes, andpre-hospital procedures.

Experience:

Experience in an Emergency Department or other clinical setting, preferred.
Emergency dispatch or EMS experience, preferred.

Physical Requirements:

OCCASIONALLY: Color vision, Flexing/extending of neck, Lifting / Carrying: 0-10 lbs, Walking

FREQUENTLY: Interpreting Data, Problem solving

CONTINUOUSLY: Audible speech, Computer skills, Decision Making, Hand use: grasping, gripping, turning, Hearing acuity, Peripheral vision, Repetitive hand/arm use, Seeing – Far/near, Sitting

Additional Physical Requirements performed but not listed above:

(not specified)

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

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FAQs About Emergency Communications Center Specialist Jobs at Nationwide Children's Hospital

What is the work location for this position at Nationwide Children's Hospital?

This job at Nationwide Children's Hospital is located in Columbus, Ohio, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Nationwide Children's Hospital?

Employer has not shared pay details for this role.

What employment applies to this position at Nationwide Children's Hospital?

Nationwide Children's Hospital lists this position under the following employment categories:

Alternate-schedule
Full-time

What experience level is required for this role at Nationwide Children's Hospital?

Nationwide Children's Hospital is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Nationwide Children's Hospital for this role?

Nationwide Children's Hospital offers Paid Holidays for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Nationwide Children's Hospital?

You can apply for this role at Nationwide Children's Hospital either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.