Emergency Response Coordinator

ServproSan Antonio, Texas

$50,000 - $65,000 / year

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Overview

Schedule

Full-time

Career level

Senior-level

Compensation

$50,000-$65,000/year

Benefits

Career Development

Job Description

Emergency Response Coordinator (Fire/Water Damage) – High Earning Potential

When disaster strikes, most people run away. You run toward it.

We are looking for a driven, quick-thinking Emergency Response Coordinator to be our first-on-scene representative following fire and water damage events. This isn't a desk job. This is a real-time, boots-on-the-ground role where speed, empathy, and professional sales skills collide.

You will help property owners navigate their worst days by connecting them with industry-leading restoration services—fast. If you have "thick skin," a high motor, and a professional mindset, this is your opportunity to turn chaos into a high-earning career.

What You’ll Do (The Reality)

Respond in Real-Time: Arrive quickly to active fire and water loss scenes to assess situations and engage property owners.
Win the Business: Outwork and out-hustle the competition to secure restoration work during high-stress moments.
Be the Expert: Maintain a deep understanding of the insurance marketplace (claims, adjusters, and brokers) to guide clients through the recovery process.
Drive Growth: Actively pursue new business opportunities within your assigned territory, meeting or exceeding sales goals.
Bridge the Gap: Work closely with our operations team to ensure a smooth handoff from the "emergency" phase to the "restoration" phase.

What We’re Looking For

The Hustle: You are a self-starter with a "sales mindset" who thrives on urgency and performance-driven results.
The Professionalism: Minimum 2 years of B2B sales or service-sector marketing experience. (Restoration or insurance industry experience is a major plus!)
Communication: Superb verbal and written skills. You can build trust on a curb at 2:00 AM and deliver a professional report at 9:00 AM.
Education (Preffered): Bachelor’s degree in Marketing/Business or equivalent professional experience.
Requirements: Valid driver’s license, reliable transportation, and the willingness to work a flexible, on-call schedule (including nights/weekends).

Why You’ll Love It

High Earning Potential: High commission structure with no cap for top performers.
Performance Bonuses: We reward the "fire chasers" who go the extra mile.
Career Growth: Opportunity for rapid advancement within a high-performing franchise.
Support: Ongoing training and a team that has your back in the field.

Think you have what it takes to thrive when things get heated? Apply today and show us your hustle.

Compensation: $50,000.00 - $65,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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FAQs About Emergency Response Coordinator Jobs at Servpro

What is the work location for this position at Servpro?

This job at Servpro is located in San Antonio, Texas, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Servpro?

Candidates can expect a pay range of $50,000 and $65,000 per year.

What employment applies to this position at Servpro?

Servpro lists this role as a Full-time position.

What experience level is required for this role at Servpro?

Servpro is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Servpro for this role?

Servpro offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Servpro?

You can apply for this role at Servpro either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.