Emerging Tech-Training Specalist

Who We Are:

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

What You Will Be Doing:

The Emerging Technologies – Training Specialist helps employees understand, adopt, and effectively use AI, automation, and modern digital workplace technologies. This role blends instructional design, technology enablement, facilitation, and change management so business users gain practical value from emerging technologies. 

Primary Responsibilities:

• Assess organizational training needs and translate business objectives into practical learning experiences.

• Design and deliver workshops, office hours, learning paths, job aids, videos, knowledge articles, demos, and internal communications.
• Facilitate training for AI, Copilot, Power Platform, Microsoft 365, and related workplace technologies. 
• Collect user feedback, measure adoption/engagement, and continuously improve enablement programs. 
• Partner with IT and business stakeholders to increase user proficiency, accelerate onboarding, and support change management. 
• Encourage confident, responsible, and enthusiastic use of emerging technologies across the company. 
• Other duties as assigned and qualified.

Additional Responsibilities:

• Participate in required safety programs, and working in a safe manner
• Miscellaneous duties as assigned by manager

Who We Are Looking For:

To be successful in this position you should have experience with understanding the use of AI, automation, and modern digital workplace technology.

Experience & Education: 

• Bachelor’s degree in Education, Instructional Design, Business, Information Systems, Communications, or equivalent practical experience preferred.

• At least 1 year of consistent, applied, daily use of large language models (LLMs) in a professional context.

Required Qualifications/Skills:

• At least 1 year of consistent, applied, daily use of large language models (LLMs) in a professional context — experience with Microsoft Copilot, Copilot Studio, and/or Azure AI Foundry is a strong plus.

• Ability to provide multiple examples of training programs, workshops, office hours, learning paths, user enablement efforts, or technology adoption initiatives personally designed and delivered.
• Experience creating engaging learning content using a variety of formats, including instructor-led training, self-paced learning, job aids, videos, knowledge articles, live demonstrations, and internal marketing communications.
• Working knowledge of the Microsoft Power Platform and Microsoft 365 ecosystem, including Power Apps, Power Automate, Teams, SharePoint, and related collaboration tools.
• Strong presentation and facilitation skills with the ability to explain complex technical concepts to both technical and non-technical audiences. 
• Familiarity with change management principles, user adoption strategies, feedback collection, and continuous improvement processes. 
• Ability to assess organizational training needs and translate business objectives into practical learning experiences. 
• Enjoys exploring emerging technologies, helping others confidently apply them to real-world business problems, and encouraging enthusiastic engagement and ideation from users across the company.
• Desires to cultivate a strong personal and team reputation for consultative service, user enablement, and customer satisfaction. 
• Experience administering or supporting enterprise learning platforms. 
• Experience delivering AI literacy, Copilot, Power Platform, or Microsoft 365 training. 
• Experience developing role-based learning pathways and certification programs. 
• Familiarity with adult learning principles and instructional design methodologies. 
• Experience measuring and reporting on adoption, engagement, and learning effectiveness metrics. 
• Cybersecurity and governance awareness, continuous learning mindset, consultative service orientation, and willingness to share knowledge across Emerging Technologies, IT partners, and Yancey.

Physical Demands/Environmental Conditions:

• Light: Occasionally Lift/Carry/Lower 1 – 15 Lbs, seldom Lift/Carry/Lower 15 – 30 Lbs, never Lift/Carry/Lower +30 Lbs.  Occasionally pushing/pulling, reaching (both above and below shoulder), bending/twisting, walking, standing, repetition – hand/wrist simple and firm grasping.  Seldom crouching/stooping/squatting, crawling/kneeling, climbing/stepping.
• Corporate Offices: Climate controlled environment.  Work under florescent lighting. Moderate noise levels.  Possible noise and vibrations carried over from the shop.

Values:

At Yancey Bros. Co, we are always looking to add people to our team who share our core values:

• Safety: We value the lives and health of our team and customers above all else.
• Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
• Teamwork: We work as one across our organization for the benefit of our customers.
• Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
• Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.

Ideal candidates will demonstrate the following values:

• Acting in a safe manner
• Exhibiting honesty and integrity
• Acting in a fair and ethical manner
• Team mentality
• Delivering quality results
• Embraces change / improvement
• Exhibiting superior customer service skills
• Exhibiting pride and ownership
• Working with a sense of urgency
• Exhibiting a winning attitude 

What We Offer:

Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive Pay Structure:

• Compensation: Competitive Pay
• Individual Bonus Opportunities Available
• Technician Tool Allowance
• 401k Plan Strong Company Match
• Employee Profit Sharing
• Financial Wellness Coaching

Employee Wellness Program:

• Medical, Vision, Dental Insurance
• Prescription Drug Coverage
• Flexible Spending Accounts
• Short & Long Term Disability
• Group Life Insurance

Personal Time Off:

• Paid Holidays
• Paid Sick Leave 

Career Development:

• Tuition Reimbursement
• Ongoing Training
• Advancement Opportunities