Employee Relations Team Lead (Plasma, AMER)

CSL PlasmaBoca Raton, Florida

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Overview

Schedule

Full-time

Career level

Director

Remote

Hybrid remote

Job Description

Role Purpose:

The Employee Relations (ER) Team Lead is responsible for overseeing the end-to-end management of employee relations cases, coaching and developing ER Managers, ensuring consistent policy application, and supporting the development and implementation of ER strategies across the organisation. The role ensures compliant, fair and timely resolution of ER matters.

NOTE this role is located in Boca Raton, FL with onsite expectations of 3days/week. Relocation benefits are not available.

Core Responsibilities:

1. Employee / Industrial Relations

Lead, allocate, and oversee ER case handling across the team, ensuring adherence to policy, timelines and quality standards

Oversee and personally manage ER cases, including misconduct, harassment, discrimination, and policy breaches

Monitor team’s compliance with employment laws and regulatory requirements, escalating risks where necessary

Provide support to team on complex and high-risk ER cases

Partner with Regional ER Lead to ensure clear case handoffs and integrated process execution

Build team capability in investigations, documentation, policy knowledge and case tracking

Maintain and oversee ER case management systems, ensuring accurate documentation and reporting

2. Medical Accommodations

Oversee medical accommodation cases from intake through to closure, ensuring timely, accurate and compliant case handling

Monitor team’s capability in managing accommodations effectively and sensitively

Facilitate interactive discussions with employees, HR, managers and medical experts to determine appropriate, feasible accommodations

Maintain compliance with medical accommodation related laws and internal ER policies (e.g. reasonable adjustments, disability-related adjustments)

3. Corrective Action

Ensure that all corrective action cases are managed fairly, consistently in line with ER policies, legal standards and CSL governance

Advise and coach ER team on corrective action cases; including, progressive discipline, and performance improvement plans

Determine when formal investigations are required and progressive steps

4. Special Projects / Administration

Ensure ER processes are accurately followed and ER systems are properly maintained

Prepare briefing documents to support leadership discussions/decision making

Support ER training coordination and delivery

Update ER case dashboards, trackers and support data gathering

Core Capabilities:

7+ years of experience in HR, Employee Relations, Employment Law, or Industrial Relations within a complex, global organization.

Advance expertise in employee relations, including investigations, conflict resolution, grievances and disciplinary management

Strong knowledge of employment and labour law, regulatory compliance, and risk management

Excellent communication and stakeholder-influencing skills; ability to navigate complex and sensitive cases with discretion

High discretion, sound judgment, and ability to manage sensitive and confidential matters.

Operational discipline in case management, reporting, and process improvement.

Results-oriented, organized, and solutions-driven mindset.

About CSL Behring

CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.

CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.

To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/.

Our Benefits

For more information on CSL benefits visit How CSL Supports Your Well-being | CSL.

You Belong at CSL

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.

To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging

Equal Opportunity Employer

CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.

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FAQs About Employee Relations Team Lead (Plasma, AMER) Jobs at CSL Plasma

What is the work location for this position at CSL Plasma?

This job at CSL Plasma is located in Boca Raton, Florida, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at CSL Plasma?

Employer has not shared pay details for this role.

What employment applies to this position at CSL Plasma?

CSL Plasma lists this role as a Full-time position.

What experience level is required for this role at CSL Plasma?

CSL Plasma is looking for a candidate with "Director" experience level.

What is the process to apply for this position at CSL Plasma?

You can apply for this role at CSL Plasma either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.