EMS Presales Solutions Consultant, Regulated Industries

Company Overview

Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics / AI, digital marketing and digital workspace. We enable our customers in government, financial services, healthcare, and other industries to drive business in a hyper-connected economy helping them to increase productivity, safeguard assets, and make smarter decisions.

Position Summary:

Samsung SDS America is seeking a dedicated Presales Solutions Consultant to join our Enterprise Mobility Services Business Group. The Presales Solution Consultant - EMS/EMM is a strategic, customer-facing leader responsible for designing, validating, and operationalizing enterprise-scale mobility lifecycle solutions that are commercially viable, technically sound, and execution-ready.

This role serves as a trusted advisor to customers, assessing current-state mobility and device management processes, aligning them to industry best practices, and translating optimized workflows into our EMS solution.

The Presales Solution Consultant partners closely with Sales, Product, Finance, and Delivery teams to accelerate revenue growth, improve deal quality, and ensure consistent, high-quality transitions from presales to implementation.

RESPONSIBILITES

Key Objectives

• Accelerate revenue through advanced solution leadership.
• Validate opportunity fit, customer alignment, and business value.
• Ensure early and ongoing alignment across customer processes, EMS capabilities, and delivery execution.
• Build executive confidence through high‑level discovery and solution validation.
• Standardize solutioning methods, governance, and best practices.
• Serve as senior technical and process authority for EMS.

Opportunity Qualification & Strategic Validation

• Partner with sales to qualify deals, confirm strategic fit, and gauge technical, operational, and commercial feasibility.
• Engage executive sponsors, shape pursuit strategy, and influence investment decisions.

Discovery, Process Consulting & Solution Architecture

• Run executive and operational discovery workshops; map "as‑is" workflows and benchmark against EMS best practices.
• Identify gaps, propose redesigns, and craft "to‑be" process models that translate into EMS orchestration and automation.
• Validate scalability, governance, and implementation plans; coordinate customization scope with delivery when needed.

Proof of Concept / Proof of Value Leadership

• Define POC/POV strategy to maximize win likelihood.
• Lead technical pilots that demonstrate measurable financial and operational impact, involving product and delivery leads.
• Perform minor product configuration to showcase capabilities and embed successful validation patterns.

Proposal Leadership & Commercial Alignment

• Own end‑to‑end proposal creation with sales, aligning pricing, cost, and margin targets with finance.
• Deliver executive‑ready artifacts: solutioning reports, business value assessments, and architecture summaries.
• Guide deal positioning and support negotiations.

Sales Enablement & Practice Leadership

• Act as senior technical authority for EMS sales engagements.
• Build and maintain standardized templates, frameworks, and governance best practices.
• Support demo and POV environment design for each product release.

Presales-to-Delivery Governance

• Manage structured hand‑over to delivery teams, ensuring solution integrity.
• Assist with delivery escalations, optimize hand‑off processes, and drive continuous improvement across the presales‑delivery interface.

Performance & Success Measures

• Higher enterprise deal conversion rates and larger average deal sizes.
• Strong implementation readiness at contract signing, reducing post‑sale rework.
• Elevated customer satisfaction and executive advocacy.
• Improved solution maturity and reuse of standardized assets such as workflow templates.