End User Support Analyst 836846
Capstone Search AdvisorsRowayton, CT
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Overview
Remote
On-site
Job Description
Fairfield County Hedge Fund is seeking a mid-level IT analyst to join the firms tech-support help desk team. The analyst will sit on the trading floor and provide operational support for firm-wide end user application and workstation hardware support. Responsibilities
- Install, maintain, and troubleshoot workstations, including performing software upgrades*
- Provide support for market data and trade execution platforms*
- Execute daily operational procedures, including morning system status checks, data center inspections, and managing trouble ticket workflows*
- Participate in team meetings and collaborate effectively with colleagues*
- Provide off-hours support as part of a rotating schedule with other team members
- 3+ years of experience providing technical support for workstations*
- BA/BS in Computer Science or related field*
- Strong problem-solving and troubleshooting skills related to workstation hardware, computer systems and applications*
- Experience with all Microsoft desktop software, particularly Microsoft Windows 11 and Office 365*
- Financial Services industry experience; familiarity with market data applications from vendors such as Bloomberg and Refinitiv*
- Excellent interpersonal and communication skills (verbal and written)*
- Ability to work independently and collaboratively in a dynamic, fast-paced environment, often working on several projects at once*
- Familiarity with Backup, Desktop Patching, VMware, or Ivanti product suite is desired*
- Printer and/or print vendor management is desired*
- Mobile Device Management (iOS/Android) is desired
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FAQs About End User Support Analyst 836846 Jobs at Capstone Search Advisors
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This job at Capstone Search Advisors is located in Rowayton, CT, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Capstone Search Advisors?
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