End User Support

TEEMABoise, ID

$18 - $21 / hour

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Overview

Compensation

$18-$21/hour

Job Description

Job Summary

End User Support

TEEMA

Contract

In-Office + Travel to Treasure Valley | Boise, ID, United States

End-User Computing Specialist (Field-Based IT Support)Location: Treasure Valley (travel required)

mileage reimbursement will be provided

Employment Type: Contract (W2)

OverviewThis is a hands-on, field-based IT support role supporting multiple sites across the Treasure Valley. If you enjoy solving real-world technical problems, working directly with end users, and being on the move rather than behind a desk, this opportunity offers strong visibility and fast hiring timelines.

What You’ll Do

Provide Tier 2 support for end-user computing issues across desktop, telecom, and network environments
Troubleshoot hardware, software, and connectivity issues both remotely and onsite
Perform maintenance, upgrades, and installations for IT equipment and infrastructure
Respond to escalated issues, diagnose root causes, and implement effective solutions
Collaborate with engineering, systems, and infrastructure teams to resolve complex problems
Document all support activity accurately within ticketing systems
Recommend improvements to reduce recurring technical issues and enhance user experience

What You Bring

1+ year of hands-on IT support experience (desktop, helpdesk, or field services)
Working knowledge of hardware, operating systems, networking basics, and troubleshooting methodologies
Strong communication skills with a customer-first mindset
Ability to work independently in a fast-paced, multi-site environment
Valid driver’s license and reliable personal vehicle (mileage reimbursed)

Additional Details

Travel required across multiple locations within the Treasure Valley
Occasional overnight travel may be needed
Fast interview process: single onsite panel

This role is ideal for someone early in their IT career who wants to build broad technical exposure while working in a dynamic, field-driven environment.

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FAQs About End User Support Jobs at TEEMA

What is the work location for this position at TEEMA?

This job at TEEMA is located in Boise, ID, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at TEEMA?

Candidates can expect a pay range of $18–$21 per hour for this role.

What employment applies to this position at TEEMA?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at TEEMA?

You can apply for this role at TEEMA either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.