Endpoint Management Support Engineer
GENESYS Consulting Services, Inc.Albany, NY
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Job Description
Required Qualifications
- Microsoft Intune Expertise – Comprehensive knowledge of endpoint management solutions, including Microsoft Intune, Windows Autopilot, and related technologies.
- Operating System Proficiency – Strong familiarity with Microsoft Windows, macOS, Android, and iOS, including their integration and management within Intune environments.
- Microsoft Entra ID Knowledge – Experience managing users and groups, configuring conditional access and identity protection, and applying identity and access management (IAM) concepts such as RBAC, PIM, single sign-on (SSO), and identity federation.
- Security Acumen – Solid understanding of endpoint security principles, including access controls, encryption, compliance policies, and threat detection.
- Troubleshooting Expertise – Proven ability to diagnose and resolve technical issues involving hardware, software, and network connectivity.
- Communication Skills – Strong written and verbal communication skills with the ability to effectively collaborate with end users and cross-functional teams.
- Customer-Focused Approach – Demonstrated commitment to delivering exceptional customer service and supporting end-user needs.
- Documentation and Analytical Skills – Excellent documentation practices and critical thinking abilities to analyze problems and implement effective solutions.
- Demonstrated alignment with organizational mission, brand principles, and core values, with the ability to reflect these behaviors in daily work.
Preferred Qualifications
- Microsoft Certified: Fundamentals
- Microsoft 365 Certified: Endpoint Administrator Associate
- Microsoft 365 Certified: Administrator Expert (preferred)
GENESYS Consulting Services, Inc. is proud to be an equal opportunity employer.
Automate your job search with Sonara.
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FAQs About Endpoint Management Support Engineer Jobs at GENESYS Consulting Services, Inc.
What is the work location for this position at GENESYS Consulting Services, Inc.?
This job at GENESYS Consulting Services, Inc. is located in Albany, NY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at GENESYS Consulting Services, Inc.?
Employer has not shared pay details for this role.
What employment applies to this position at GENESYS Consulting Services, Inc.?
The employer has not provided this information. This may be discussed during the hiring process.
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