Energy Sales Specialist

Position Summary:

Market, sell, and service petroleum-based products and equipment in a manner that will optimize the Cooperative's market share and savings, improve efficiency, with the ultimate result of outstanding customer service for agricultural, governmental, commercial and consumer accounts throughout Wisconsin.

Duties & Responsibilities:

Sales:

• Contact prospective or current customers by telephone or in person, to increase market share, utilizing scheduled appointments as well as cold calls to a variety of customer worksites.
• Report accurate competitive information to supervisor including being sensitive to competitive strategies being employed and reporting such.
• Maintain current knowledge on applications, specifications, and pricing.
• Submits weekly sales call report(s) to supervisor for review.
• Follow and support Cooperative's credit policy.

Customer Service:

• Review and resolve customer complaints in an efficient manner and refer those beyond scope of authority to supervisor.
• Treat customers politely and perform duties in an efficient, polite and courteous manner.
• Able to troubleshoot and make minor repairs to electronic fuel monitoring system components, typically involving the changing of batteries, or replacement of monitor or controller.

Competencies:

• Must have excellent communication and listening skills.
• Being organized is critical to this role, with the ability to manage multiple projects at one time.
• Excellent presentation and problem-solving skills.
• Self Directed, with good work habits, requiring minimal supervision.
• Ability to plan sales calls and workload.
• Must be able to close deals in any economic environment.