Engagement Manager, Human Data Staffing
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Overview
Job Description
About Mercor
Mercor is defining the future of work. We partner with leading AI labs and enterprises to provide the human intelligence essential to AI development.
Our vast talent network trains frontier AI models in the same way teachers teach students: by sharing knowledge, experience, and context that can't be captured in code alone. Today, more than 30,000 experts in our network collectively earn over $2 million a day.
Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society.
Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our new San Francisco headquarters.
About the Role
As an Engagement Manager, you will own key customer relationships across application-layer companies, research labs, and enterprise clients, serving as the primary point of contact from evaluation through delivery. You’ll partner closely with technical and business stakeholders to guide training and deployment, resolve issues, and ensure a high-quality customer experience.
You’ll work cross-functionally with product, operations, and engineering to manage timelines, support execution, and surface insights that drive account growth. This role also plays a key part in expanding revenue—leading commercial processes for new and existing customers and helping leadership identify and unblock growth opportunities in a fast-moving AI environment.
Job Description
Own commercial account strategy for Mercor's staffing business across application layer companies, neolabs, and enterprises
Partner with enterprise and startup customers to understand needs and drive strong staffing outcomes.
Work cross-functionally with operations and product to translate customer demand into successful delivery
Bring structure to ambiguous situations and help shape playbooks as the business scales.
Act like an owner for this segment and scale this business into significant eight-figure revenue run rate
Ideally you’d have:
3–5 years of experience in sales, account management, staffing, consulting, or another highly customer-facing, revenue generating role
Strong preference for candidates with experience in startups or high-growth environments
Charismatic, high-energy communicator who can influence senior stakeholders
Hungry, ambitious, and excited by a fast-paced environment with real ownership
Strong commercial instincts and comfort working across both startups and enterprise customers
Proven success in a closing role
Compensation & Benefits:
Competitive salary and bonus earning potential + meaningful equity (aligned with a venture-backed, rapidly scaling AI company)
Medical, dental, and vision coverage
401(k)
Monthly meal stipend
Excellent in-office culture
Automate your job search with Sonara.
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