Engineering Manager

Favor's mission is 'Anything Delivered'. Our engineers make high-touch logistics happen. The Favor technology platform is the engine behind the business, enabling millions of Favors. Our technology efficiently manages the real-time assignment of Runners to Favors, facilitates communication between customers, Runners, and support, keeps thousands of customer and Runner mobile applications in sync, and more.

As the Engineering Manager, you will help create the tools and applications necessary to connect customers, Runners, merchants, and support teams. You will lead a team of engineers who build applications, services, and cloud infrastructure for Favor's product portfolio across multiple platforms including microservices, web, iOS, and Android and work closely with engineering and product leadership to instill a culture of quality and iterative development across all engineering disciplines and increase the quality, confidence, and reliability of everything Favor builds.

What you'll do:

• Manage a team of individual contributors including responsibility for 1:1s, giving regular feedback, performance management and career development conversations
• Empower the team to deliver their very best.
• Facilitate goal-level creation for the broader function and work with other managers to support setting of team level goals.
• Understand the fundamentals of the business and ensure the technical roadmap aligns with the business opportunities.
• Identify and implement enhancements to standards, processes, and tools.
• Evaluate new technology solutions and partnerships to accelerate the engineering and product organization
• Collaborate closely with product management and engineering as equal stakeholders in the product development process.
• Participate in architectural design and coordinate with other software engineering managers as needed for a consistent approach within the suite of applications.
• Consistently strive to improve collaboration and communications.
• Partner with leaders to identify and plan capabilities required to meet customer needs.
• Collaborate with product managers and stakeholders to determine priorities and impact.

Skills you have:

• A related degree or comparable formal training, certification, or work experience.
• 7+ years of experience in a software engineering role including 2+ years of experience leading high performing engineering teams.
• Possess a strong, high-level understanding of modern, cloud-native software development across the entire lifecycle-from mobile frontends to distributed backend microservices. You can confidently guide technical discussions, challenge architectural decisions, and unblock engineers across a diverse stack.
• Ability to oversee cross-platform engineering teams spanning mobile (iOS/Swift, Android/Kotlin) backend (Micronaut/Kotlin, PHP, Kafka) and modern web frontends (React, TypeScript, Next.js), supported by a strong foundation in modern enterprise Ops tech stacks including AWS, Kubernetes, Terraform, and Elasticsearch.
• Cultivate a high-performing engineering culture rooted in the principles of DORA, SPACE, and DevEx frameworks. You will leverage these metrics to champion developer experience, streamline delivery pipelines, and elevate code quality.
• A passionate advocate and practitioner of Lean and Agile methodologies, dedicated to continuous improvement, eliminating delivery bottlenecks, and empowering teams through autonomous, iterative development.
• Experience mentoring, motivating, and leading a team through successful software projects.
• Experience setting business expectations and scope as well as providing technology. recommendations.
• Experience in both a high-growth startup and growing medium sized company is a plus.

Who you are:

• Excellent written and verbal communication skills.
• Ability to communicate clearly with technical and non-technical stakeholders and cross-functional teams about engineering topics such as system architecture, API design, product roadmaps, and resourcing.
• Ability to work with and lead other engineers in a collaborative and iterative environment.
• Excellent problem solving, issue identification and technical documentation skills.
• Track record of timely delivery of high quality software.
• Passion for mentorship, guidance, and direct person to person interactions that create strong bonds among teams and individuals.
• Ability to care deeply about people and help them become their best selves.
• A love to learn and teach equally well and possess a growth mindset.
• Ability to balance management and individual contributor responsibilities when needed and provide guidance on code reviews or pull requests.

Life at Favor

Where you'll work: This role can be hybrid or remote, depending on the team member's location in Texas. If you live in Austin, Texas, we ask that you work from home roughly three days per week and work at our HQ for the remaining work days. If you live in a different city in Texas, you will primarily work from home, with the opportunity to travel to Austin for company-wide events. No matter where you work best, we foster an inclusive and flexible environment to support our workforce.

Benefits: We offer premium health, vision, dental, and life insurance, alongside 401(k) options. We go beyond the basics, while also throwing in Favor delivery fee credit and H-E-B discounts!

Paid time off (PTO): We offer unlimited PTO for salaried employees (that's actually unlimited) and ample vacation time to all team members.

Learning and development: We encourage personal growth and education through Intern(al)ships and Learning Labs taught by Favor team members and external facilitators.

Community: Whether you're an avid cyclist, dog lover, or Magic enthusiast, there's a group for you here. We foster community through Employee Resource Groups (ERGs), company-wide events, happy hours, and regular connection opportunities.

Diversity, equity, and inclusion: At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives, and we are an equal opportunity employer. We review all resumes and qualifications with an open mind and encourage you to apply if this role interests you!

In addition, as a candidate, if you require any accommodations throughout the recruitment process, simply let your recruiter know! Our talent acquisition team will work with you directly to ensure a smooth and delightful process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.