Engineering Technical - Software Engineer

MindlanceAtlanta, GA

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Overview

Remote

On-site

Job Description

SUMMARY of JOB RESPONSIBILTIES: Provides backend configuration, maintenance and support for workstation and security applications including but not limited to Jamf, Apple Enterprise Services, Apple ABM, and Microsoft Intune.

Plan detailed requirements for new and changing infrastructure servicesBuild and prepare packages for automated deployment and self serviceBuilds and test pilot versions for new and changing servicesCreates solution documentation for Global Help Desk support of end usersProvides senior technical troubleshooting incident and problem resolution for endpoint services platform offeringsReview Service-Now tickets related to Jamf/Mac and update in a timely manner.Security and Partnerships

Manages overall security frameworks and practices as they pertain to desktop services and integrated technologies such as Zscaler, Antivirus, etc.Maintain appropriate balance with security and usability, including working with teams to adjust appropriate policies.Partners with client and portfolio owners to assist with technology implementation initiatives across business servicesLeadership and Learning

Actively stay up to date on the latest technologies and solutions, including internal/external learning and research.Create endpoint reports for stakeholders as requested.Evaluate advanced requests for feasibility and provide appropriate guidance.Provide coordination for architecture of systems, including providing feedback on project requests and timing.Qualifications & Experiences

Minimum of 5 years of experience in administering Jamf, Intune, or other MDM solutions for Mac endpoints1+ years' experience in identity and access managementAdvanced scripting knowledge (bash, python, etc.)Experience dealing with security incidentsAbility to prioritize based on criticality

5 days at onsite to Atlanta, GA is must .

EEO:

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

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