Enterprise Account Manager

ClozdLehi, UT

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Health Insurance

Dental Insurance

Disability Insurance

Job Description

Clozd is the leader in Decision Intelligence, helping companies uncover the truth by capturing direct feedback throughout the customer journey.

We believe most revenue organizations are operating without the full picture. CRM and call data only tell part of the story. Clozd delivers the missing truth layer, giving executives the insights they need to improve win rates, retention, and growth.

We need team members who can tackle ambiguity, solve complex problems, and delight customers. We hire dynamic employees who take initiative, find ways to simplify and scale, possess strong interpersonal and communication skills, value humility and learning, crave a fast-paced startup environment, and never compromise their integrity.

Our Account Managers focus on growing and expanding relationships with existing clients. You’ll be responsible for renewing and expanding current accounts by identifying new opportunities, driving upsell initiatives, and ensuring our customers continue to receive world-class value from Clozd’s solutions.

What you will be doing:

Driving renewals and contract expansions, ensuring clients maximize the value of their programs with Clozd.
Identifying and pursuing expansion, cross-sell, and upsell opportunities within existing accounts.
Becoming a domain expert in win-loss analysis and the full suite of Clozd solutions.
Building strong client relationships to foster long-term partnerships.
Collaborating with internal teams—such as Program Managers and Customer Success—to develop customized solutions for client needs.
Analyzing client data and feedback to recommend new ways to align solutions with their evolving goals.
Tracking and reporting on account performance metrics and sales targets.
Contributing to the scaling and refinement of our account management processes by identifying areas for improvement.

Qualifications:

3-7 years of account management, sales, or customer success experience in B2B SaaS or technology environments.
Proven ability to build and expand client relationships and grow revenue.
BA/BS degree from a top-tier institution, with a solid academic record.
Ability to manage multiple accounts, influence stakeholders, and navigate complex organizations.
Superb interpersonal and communication skills, with an ability to lead consultative conversations.
Passionate about learning new technologies and applying data-driven insights to optimize account strategy.
Startup mindset: thrives in fast-moving environments with evolving priorities.
Cultural alignment with Clozd’s core values: vision, drive, empathy, stewardship, authenticity, and integrity.

Benefits:

Competitive compensation (i.e. salary, bonus, 401k, and equity)
Majority of medical, dental, disability, life, and other insurance paid
Unlimited PTO with a boss that encourages taking time off and using PTO to recharge
10 paid holidays and company shutdown between Christmas and New Years
Weekly catered lunches, stocked kitchens, quarterly company/department activities, maternity/paternity leave, EAP program, etc.

Clozd is an Equal Opportunity Employer. Clozd does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Clozd participates in E-Verify.

All Clozd employees are required to successfully pass a background check upon being hired.

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FAQs About Enterprise Account Manager Jobs at Clozd

What is the work location for this position at Clozd?

This job at Clozd is located in Lehi, UT, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Clozd?

Employer has not shared pay details for this role.

What employment applies to this position at Clozd?

Clozd lists this role as a Full-time position.

What experience level is required for this role at Clozd?

Clozd is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Clozd for this role?

Clozd offers following benefits: Health Insurance, Dental Insurance, Disability Insurance, Life Insurance, Paid Holidays, Parental and Family Leave, Flexible/Unlimited PTO, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Clozd?

You can apply for this role at Clozd either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.