Enterprise Strategic Partnerships Program Manager

Job Title

Enterprise Strategic Partnerships Program Manager

Job Description

As the Enterprise Strategic Partnerships Program Manager, you will be responsible for ensuring strategic partnerships deliver on their promised business, operational, and financial outcomes after contract signature. You will serve as the bridge between deal formation and successful execution, driving predictable delivery, financial rigor, customer satisfaction, and long-term growth.

Working closely with Sales, Finance, Legal, Operations, Business Units, and Customer Leadership teams, you will oversee deal execution, monitor performance against business cases, manage risks, and identify expansion opportunities. You will thrive in complex enterprise environments, balancing customer-facing engagement with strong operational and financial discipline.

Your role:

• Lead the transition of enterprise agreements from contract signature through execution and operational delivery, ensuring strategic partnerships are delivered safely, compliantly, and in alignment with contractual commitments. Partner with implementation, operations, and customer teams to drive successful program outcomes, customer satisfaction, and long-term value realization.

• Establish and maintain governance processes to monitor partnership performance against business case commitments. Track revenue, margin, realization, and operational metrics, lead customer value realization and executive business reviews, and develop mitigation plans when outcomes deviate from expectations.

• Partner closely with Sales, Finance, Legal, Operations, Business Units, Customer Leadership, Accounting, and Financial Planning & Analysis teams to support enterprise deal execution. Contribute to enterprise deal architecture reviews and ensure accurate deal booking, forecasting, reporting, financial transparency, and audit readiness.

• Drive operational rigor and accountability across strategic partnership portfolios while maintaining quarterly profit and loss visibility for assigned partnerships. Proactively identify, assess, and mitigate operational, financial, and contractual risks, leading issue resolution and escalation management across stakeholders.

• Identify opportunities to expand customer relationships following successful implementation and partner with commercial and customer-facing teams to advance expansion pipelines. Support initiatives that increase customer value, profitability, and long-term partnership growth while contributing to strategic and operational improvement initiatives aligned with organizational priorities.

You're the right fit if:

• You've acquired 5+ years of experience in program management, strategic account management, operations, finance, or enterprise delivery. You have experience leading complex cross-functional initiatives and enterprise customer engagements.

• Your skills include strong financial acumen with experience analyzing business cases, forecasting, reporting, and performance metrics. You have a proven ability to manage risk, drive accountability, and influence stakeholders across matrixed organizations.

• You have a Bachelor's degree in Business, Finance, Healthcare Administration, Engineering, or a related field. Project Management Professional (PMP), Lean, Six Sigma, or similar certification is preferred.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

• You're an exceptional communicator with strong executive presence and stakeholder management skills. You thrive in collaborative, cross-functional environments and can balance strategic thinking with operational execution.

• You have experience in healthcare, healthcare technology, medical devices, or strategic partnerships. Experience managing large-scale enterprise agreements and customer value realization programs is highly preferred.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.

This is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

• Learn more about our culture.

Philips Transparency Details

The pay range for this position in Cambridge, MA is $132,000 to $209,000.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Cambridge, MA.

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This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.