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Entry Level - Customer Care Representative

Spade RecruitingTacoma, WA
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Overview

Schedule
Flexible-schedule
Full-time
Career level
Senior-level
Remote
Remote
Benefits
Career Development

Job Description

About Us

We’re more than an insurance provider — we’re a people-first, growth-driven team dedicated to protecting what matters most for working families. Our mission is clear: deliver peace of mind and long-term security to the communities we serve.

Our culture is built on flexibility, purpose, and opportunity. We invest in our people with hands-on training, mentorship, and leadership development so every team member has a real chance to grow.

The Opportunity

In this role, you’ll be at the heart of the client experience. From answering questions and walking families through benefit options to guiding them through important decisions, you’ll make coverage simple, clear, and stress-free.

It’s not just about forms or paperwork — it’s about building meaningful relationships, protecting futures, and making a difference every day.

What You’ll Do

  • Build strong, ongoing relationships with clients after enrollment

  • Explain benefit details, policy updates, and assist with claims

  • Break down coverage options in a way that’s easy to understand

  • Collaborate with team leads to improve onboarding and client service

  • Serve as the primary point of contact for client questions and support

  • Take part in professional development and leadership training

What We’re Looking For

  • Strong communication skills and a passion for helping others

  • Comfortable with technology and virtual collaboration tools

  • Organized, self-driven, and detail-oriented

  • Previous customer service or insurance experience is a plus (not required)

  • Must be legally eligible to work in the U.S. or Canada

Perks & Benefits

  • 100% remote work with flexible scheduling

  • Weekly pay + performance incentives

  • Paid training & mentorship designed to help you succeed

  • Fast-track advancement with leadership opportunities

  • Supportive, mission-focused team culture where people come first

  • The chance to make a real impact by helping families protect their futures

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FAQs About Entry Level - Customer Care Representative Jobs at Spade Recruiting

What is the work location for this position at Spade Recruiting?
This job at Spade Recruiting is located in Tacoma, WA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Spade Recruiting?
Employer has not shared pay details for this role.
What employment applies to this position at Spade Recruiting?
Spade Recruiting lists this position under the following employment categories:
  • Flexible-schedule
  • Full-time
What experience level is required for this role at Spade Recruiting?
Spade Recruiting is looking for a candidate with "Senior-level" experience level.
Does Spade Recruiting allow remote work for this role?
Yes, this position at Spade Recruiting supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by Spade Recruiting for this role?
Spade Recruiting offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Spade Recruiting?
You can apply for this role at Spade Recruiting either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.