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Entry Level Customer Service Assistant

Bocatti ExperienceMiami, FL

$17 - $25 / hour

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Overview

Remote
On-site
Compensation
$17-$25/hour

Job Description

About Us

Bocatti Experience is a hospitality and events company offering curated dining experiences, catering services, and private events. We are committed to providing a professional and welcoming experience for every client and guest. We are currently seeking a dependable Entry Level Customer Service Assistant to support our operations in Miami.

Position Overview

The Customer Service Representative serves as a primary point of contact for clients and guests. This role focuses on assisting with inquiries, reservations, event-related questions, and general customer support while ensuring a positive and professional experience.

Responsibilities

  • Respond to customer inquiries via phone, email, and in person
  • Assist with reservations, bookings, and basic scheduling support
  • Address customer questions and concerns in a professional manner
  • Document customer interactions and update internal records
  • Coordinate with event, kitchen, and service teams as needed
  • Support front-of-house operations during events when required
  • Follow company policies and customer service standards

Qualifications

  • Previous customer service or hospitality experience preferred
  • Strong verbal and written communication skills
  • Ability to multitask and remain organized
  • Comfortable using basic computer systems and scheduling tools
  • Ability to work evenings and weekends as required
  • Professional demeanor and problem-solving mindset

Schedule & Compensation

  • Employment Type: Full-time or part-time
  • Schedule:Typical workdays Monday-Friday
  • Standard shifts: 8 hours

Compensation:$17.00 - $25.00 per hour, depending on experience

  • Overtime opportunities during peak event periods

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FAQs About Entry Level Customer Service Assistant Jobs at Bocatti Experience

What is the work location for this position at Bocatti Experience?
This job at Bocatti Experience is located in Miami, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Bocatti Experience?
Candidates can expect a pay range of $17–$25 per hour for this role.
What employment applies to this position at Bocatti Experience?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Bocatti Experience?
You can apply for this role at Bocatti Experience either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.