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Entry Level Customer Service - Work From Home

American Income Life Insurance CompanyDes Moines, IA
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
Remote
Benefits
Career Development

Job Description

We are growing our remote team and looking for dependable, motivated individuals who enjoy helping people, answering questions, and providing a positive client experience.

This role is with a long-standing organization in the supplemental benefits industry that has supported families for more than 65 years. As demand continues to grow, we are expanding into new areas and looking for team members who are professional, coachable, and ready to build a long-term career.

About the Role

As a Client Support & Benefits Specialist, you will work with individuals who need help understanding their available benefit options. Your focus will be on communication, education, follow-up, and helping clients feel confident throughout the process.

You will receive hands-on training, ongoing mentorship, and support from experienced leaders.

Daily Tasks

  • Speak with clients by phone or virtual meeting
  • Provide general information about available products and services
  • Answer questions related to current or requested coverage
  • Review client needs and help identify suitable options
  • Maintain accurate notes and client records
  • Follow up with clients to ensure they receive proper support
  • Stay updated on product changes, service updates, and company procedures
  • Work with leadership to improve client experience and efficiency

What We’re Looking For

  • Strong customer service mindset
  • Professional communication skills
  • Positive and reliable attitude
  • Ability to build trust and rapport with clients
  • Comfortable working independently from home
  • Organized and able to manage multiple tasks
  • Willingness to learn and be coached
  • Sales, customer service, or client-facing experience is helpful but not required

Ideal Candidate

  • Entrepreneurial and goal-oriented
  • Works well in a team environment
  • Stays calm and professional under pressure
  • Enjoys helping others
  • Motivated by growth and advancement
  • Able to communicate clearly by phone, video, and email

What We Offer

  • Remote work-from-home position
  • Hands-on training provided
  • Weekly pay
  • Bonus opportunities
  • Residual income potential
  • Advancement opportunities
  • Company-paid trips for qualifying team members
  • Supportive team culture

Next Step

Apply today to learn more about the role, the company, and how you can become part of a growing remote team.

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FAQs About Entry Level Customer Service - Work From Home Jobs at American Income Life Insurance Company

What is the work location for this position at American Income Life Insurance Company?
This job at American Income Life Insurance Company is located in Des Moines, IA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at American Income Life Insurance Company?
Employer has not shared pay details for this role.
What employment applies to this position at American Income Life Insurance Company?
American Income Life Insurance Company lists this role as a Full-time position.
What experience level is required for this role at American Income Life Insurance Company?
American Income Life Insurance Company is looking for a candidate with "Senior-level" experience level.
Does American Income Life Insurance Company allow remote work for this role?
Yes, this position at American Income Life Insurance Company supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by American Income Life Insurance Company for this role?
American Income Life Insurance Company offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at American Income Life Insurance Company?
You can apply for this role at American Income Life Insurance Company either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.