Entry Level Customer Service Representative

Insurance Service AssociatesForest City, NC

$17 - $21 / hour

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Overview

Compensation

$17-$21/hour

Job Description

Are you looking for a place to start your career where you can make a real difference? Insurance Service Associates in Forest City, North Carolina, is excited to invite you to join our growing team as an Entry Level Customer Service Representative! We believe in building strong relationships, both with our clients and our team members. This isn't just a job; it's an opportunity to learn the ropes of the insurance world in a supportive and friendly environment. Youll be the first point of contact for many, offering a helping hand and a listening ear. We value enthusiasm and a can-do attitude above all else, so if you're eager to learn, love assisting people, and want to grow with a company that cares, we encourage you to apply. Come be a part of something special right here in Forest City!

Salary Range: $17.00 - $21.00 per hour

Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Life Insurance

Mon-Fri Schedule

Retirement Plan

Hands on Training

Responsibilities

Answer incoming customer inquiries via phone and email with a friendly and helpful demeanor.
Greet and welcome customers in a friendly manner.
Take and post payments to the insurance company.
Help customers navigate our online resources and tools.
Identify customer needs and escalate complex issues to the appropriate team members.
Maintain accurate records of customer interactions and transactions.
Help with marketing products.
Contribute to a positive and supportive team atmosphere.

Requirements

High school diploma or equivalent required.
Excellent verbal and written communication skills.
A genuine desire to help people and solve problems.
Comfortable using computers and learning new software.
A positive attitude and a willingness to learn.
Previous customer service experience is a plus, but not required.
Ability to work effectively in a team environment.

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FAQs About Entry Level Customer Service Representative Jobs at Insurance Service Associates

What is the work location for this position at Insurance Service Associates?

This job at Insurance Service Associates is located in Forest City, NC, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Insurance Service Associates?

Candidates can expect a pay range of $17–$21 per hour for this role.

What employment applies to this position at Insurance Service Associates?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Insurance Service Associates?

You can apply for this role at Insurance Service Associates either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.