Entry Level Customer Service Representative/Reception

Brown Holmes and MillikenEllsworth, ME

$19 - $20 / hour

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Overview

Compensation

$19-$20/hour

Job Description

Are you ready to start a rewarding career where you can make a real difference in your community? At Brown, Holmes & Milliken, we believe great service starts with great people. Were looking for an enthusiastic, dedicated individual to join our team as an Entry-Level Customer Service Representative, on track to become a licensed insurance agent to serve our clients. You wont just be answering callsyoull be a trusted guide, helping people understand their insurance needs and navigate important decisions.

This is your chance to learn about the insurance industry from the ground up, while building genuine connections and providing top-notch service to our clients. If you have a knack for communication, a passion for helping others, and a commitment to learning and growing, this could be the perfect opportunity for you! Come grow with us and become an integral part of a company that truly cares about its community.

Apply today and start your journey with Brown, Holmes & Milliken!

Salary Range: $19.00 - $20.00 per hour

Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Vision Insurance

Life Insurance

Disability Insurance

Mon-Fri Schedule

Retirement Plan

Cancer Care Policy

Opportunity to Purchase Dental Insurance

Responsibilities

Eagerly greet clients both on the phone and in person, openly communicate with clients to identify their needs and direct them to proper channels.

Demonstrate communications skills relevant to a reception or related position.

Efficiently navigate client billing inquiries to provide accurate information, and complete billing transactions with precision.

Maintain client files according to agency procedures with a focus on the accuracy, completeness and organization of every client account.

Provide processing related support to insurance agents.

Maintain accurate records of all client interactions.

Efficiently navigate multiple computer systems and online portals.

Requirements

High school diploma or equivalent; bachelor's degree in business, finance, or a related field preferred.

Strong interpersonal and communication skills.

Comfort with sales processes and general understanding of sales technique.

Proficiency with computer systems and willingness to learn new programs.

Ability to handle multiple clients and tasks in a fast-paced environment.

Willingness to attend ongoing training and professional development opportunities.

Ability to arrive on time and be dependable for a 40-hour work week commitment.

Ability to work independently and as part of a close-knit team.

A positive and professional demeanor.

A genuine desire to help others and solve problems.

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FAQs About Entry Level Customer Service Representative/Reception Jobs at Brown Holmes and Milliken

What is the work location for this position at Brown Holmes and Milliken?

This job at Brown Holmes and Milliken is located in Ellsworth, ME, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Brown Holmes and Milliken?

Candidates can expect a pay range of $19–$20 per hour for this role.

What employment applies to this position at Brown Holmes and Milliken?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Brown Holmes and Milliken?

You can apply for this role at Brown Holmes and Milliken either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.