Entry Level Customer Service Specialist
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Job Description
Redefine Your Career – Make a Real Impact Every Day
We believe true customer care is more than answering questions — it’s about creating trust, offering peace of mind, and making a meaningful difference in people’s lives. If you’re passionate about helping others and ready to grow in a purpose-driven, high-growth career, this could be the opportunity for you.
What You’ll Do
Guide & Support – Help individuals understand their benefits and coverage details
Deliver Solutions – Assist with claims, policy updates, and account adjustments
Build Connections – Maintain long-term relationships where clients feel valued and supported
Be a Trusted Partner – Provide clear answers and empathetic service as their main point of contact
Your Growth Path
Start Strong – Learn our systems, tools, and service processes
Step Into Leadership – Mentor and guide others as you progress
Advance by Merit – Promotions are based on results, not seniority
Why Join Us
Meaningful Work – Provide support that directly impacts families’ futures
Work Anywhere – 100% remote; your office is wherever you have Wi-Fi
Career Advancement – Structured training with a clear path to leadership
Rewards & Recognition – Incentives, bonuses, and luxury travel opportunities (past trips include Dubai, Dublin, Ibiza, and Tulum)
Ongoing Development – Continuous training, mentorship, and professional coaching
What We’re Looking For
Compassionate, people-first communicators
Organized, detail-oriented problem-solvers
Team players who can also thrive independently
Resilient, adaptable individuals eager to learn and grow
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Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.