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Entry-Level Help Desk Technician

Oaks Integrated Care Inc.Lawrence Township, NJ
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Paid Vacation

Job Description

Join our team today and immerse yourself in a rewarding career for years to come!

As a Help Desk Technician, you will work within our IT department located in Lawrenceville, Mercer County NJ.

Schedule: Full-time; Monday-Friday 8:00am-5:00pm; One (1) hour unpaid lunch

Responsibilities:

  • Provides technical support and assistance to users facing IT related issues.
  • Installs, configures and responds to customer calls for software, hardware, peripherals, and other data network devices;
  • Troubleshoots and repairs network connectivity issues; updates hardware inventory including spare parts; replaces and removes old equipment;
  • Develops and maintains technical documentation;
  • Responsible for 24X7 on-call support;
  • Ensures that the customer is kept informed of the call and ticket status through problem resolution;

Benefits:

  • Competitive base salary
  • Medical and dental insurance
  • Vision plan
  • Retirement plan
  • Flexible spending plans
  • EXCELLENT time benefits for qualified positions!
  • Opportunity for personal and career growth
  • Team-oriented environment - we practice the FISH! Philosophy!

Qualifications:

  • Associate degree or at least two years' experience in computer hardware/software support and troubleshooting;

  • Must have a high level of responsibility and dependability;

  • Excellent communication skills, knowledge of basic network principles and peer to peer networking;

  • Knowledge of Windows and Novell server environments;

  • Proficient in MS office suite;

  • Valid Driver's License

All positions require a valid driver's license in good standing and pre-employment drug screening. Oaks Integrated Care considers applicants for all positions without regard to: race; color; religion; sex; national origin; age; sexual orientation; marital or veteran status; the presence of a medical condition, genetic information or handicap, unrelated to performing the tasks of the job; or any other legally protected status.

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FAQs About Entry-Level Help Desk Technician Jobs at Oaks Integrated Care Inc.

What is the work location for this position at Oaks Integrated Care Inc.?
This job at Oaks Integrated Care Inc. is located in Lawrence Township, NJ, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Oaks Integrated Care Inc.?
Employer has not shared pay details for this role.
What employment applies to this position at Oaks Integrated Care Inc.?
Oaks Integrated Care Inc. lists this role as a Full-time position.
What experience level is required for this role at Oaks Integrated Care Inc.?
Oaks Integrated Care Inc. is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Oaks Integrated Care Inc. for this role?
Oaks Integrated Care Inc. offers following benefits: Health Insurance, Dental Insurance, Paid Vacation, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Oaks Integrated Care Inc.?
You can apply for this role at Oaks Integrated Care Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.