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Entry Level IT Support Technician

Digital Systems & IntegrationsChicago, Illinois

$50,000 - $70,000 / year

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$50,000-$70,000/year
Benefits
Health Insurance
Dental Insurance
Paid Vacation

Job Description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Wellness resources
Company Overview:Digital Systems & Integration is a dynamic and rapidly growing technology company committed to delivering exceptional services to our clients. We pride ourselves on innovation, efficiency, and a collaborative work environment. As part of our expansion, we are seeking a motivated Entry-Level IT Support Technician to join our team and contribute to our success.Position Overview:As an Entry-Level IT Support Technician, you will play a crucial role in ensuring the smooth operation of our company's technological infrastructure. You will work closely with our team to provide technical assistance, troubleshoot issues, and maintain hardware and software systems. This role is ideal for individuals passionate about technology, problem-solving, and delivering excellent customer service.Responsibilities:- Provide first-line technical support to employees experiencing hardware, software, or network issues via phone, email, or in-person.- Diagnose and resolve technical problems with desktops, laptops, printers, mobile devices, and other peripherals.- Install, configure, and maintain software applications and operating systems.- Set up and troubleshoot network connectivity issues, including LAN, WAN, and VPN configurations.- Assist in the deployment and maintenance of IT infrastructure, including servers, routers, switches, and firewalls.- Collaborate with senior staff to identify and implement process improvements and best practices.- Document support activities, solutions, and configurations for future reference.- Participate in IT projects, such as system upgrades, migrations, and new technology implementations.- Stay current with emerging technologies and industry trends to enhance technical skills and knowledge.Qualifications:- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).- Strong problem-solving skills and attention to detail.- Excellent communication and interpersonal skills.- Ability to work independently and collaboratively in a fast-paced environment.- Basic understanding of computer hardware, operating systems (Windows, macOS, Linux), and software applications.- Familiarity with networking concepts, protocols, and troubleshooting techniques.- Customer service-oriented mindset with a desire to assist others.Benefits:- Competitive salary commensurate with experience.- Comprehensive health, dental, and vision insurance plans.- Retirement savings plan with employer match.- Paid time off and holidays.- Professional development opportunities and support for certifications.- Collaborative and inclusive work culture with opportunities for growth and advancement.Join DSI and embark on a rewarding career in IT where you can make a meaningful impact while expanding your skills and knowledge in a supportive environment. Apply now to become part of our dynamic team!
Compensation: $50,000.00 - $70,000.00 per year

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FAQs About Entry Level IT Support Technician Jobs at Digital Systems & Integrations

What is the work location for this position at Digital Systems & Integrations?
This job at Digital Systems & Integrations is located in Chicago, Illinois, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Digital Systems & Integrations?
Candidates can expect a pay range of $50,000 and $70,000 per year.
What employment applies to this position at Digital Systems & Integrations?
Digital Systems & Integrations lists this role as a Full-time position.
What experience level is required for this role at Digital Systems & Integrations?
Digital Systems & Integrations is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Digital Systems & Integrations for this role?
Digital Systems & Integrations offers following benefits: Health Insurance, Dental Insurance, Paid Vacation, Career Development, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Digital Systems & Integrations?
You can apply for this role at Digital Systems & Integrations either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.