Entry Level Mortgaging Specialist

• Process daily mortgage payments and deposits.
• Handle escrow disbursements (taxes, insurance, PMI).
• Post payments and process sold loan activity.
• Complete month-end participation processing and balancing.
• Communicate with credit unions via Zendesk, email, and phone.
• Maintain accuracy, confidentiality, and compliance.

• High school diploma or equivalent required.
• 1+ year mortgage servicing experience preferred.
• Self-motivated, organized, and capable of managing multiple tasks in a fast-paced environment.
• Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Strong attention to detail and data entry skills.
• Excellent written and verbal communication.
• Ability to handle confidential financial information.
• CU*BASE experience preferred.
• Able to make sound decisions and use good judgment when handling challenges.
• Discreet and able to handle confidential information appropriately.
• Reliable, with regular and predictable attendance.
• Positive, professional, and team-oriented in all interactions.
• Able to communicate effectively with diverse audiences in person, over the phone, and in virtual settings.

• Opportunity to support credit unions nationwide and make a meaningful impact for members.
• A collaborative environment aligned with cooperative values.
• Continuous learning through hands-on experience with CU*BASE and industry-leading tools.
• Unlimited growth potential.

CU*Answers offers a wide array of career opportunities ranging from software development to customer service roles. With our employee development initiatives, we focus on our employees finding a career, not just a job. CU*Answers has a proven track record of developing staff members and promoting from within. If you are ready to join a team built on the principles embedded throughout the credit union industry, check out our career opportunities today!