Esme Hotel - Bellman

Overview

Remote

On-site

Job Description

Overall Scope and Responsibility: Assist guest upon arrival & departure time in a courteous and professional manner. Provide detailed information to guests regarding hotel services, hours of operation, local venues and area events. Assist front office as assign. Essential Duties:Retrieves guest items from cars, busses, vans and carts. Carries and or loads luggage, boxes and packages onto bell cart to transport items to guestrooms or meeting rooms (for groups)Escorts guests to guestrooms, visually inspects room and telephone and deficiencies such as TV remote etc and informs engineering immediately. Points out room features and directory for reference, familiarize guests with amenities.Offers ice to each arriving guests upon delivery of luggage.Listens and responds to guest inquiries using a positive and clear voice. Answers questions and offers assistance.Provides directions to nearby attractions.Initiates requests to taxi cab companies upon guest requests.Places newspapers in bags and delivers them to guest rooms.Runs errands for guests, off property such as purchase or pick up of items.Delivers faxes, packages, mail etc to guestrooms.Maintains and posts hotel reader boards and public area signage.Cleans and polishes bell carts and other equipment used in the department.Maintains a guest log sheet daily.Answers bell desk phone and provides information as needed.Reads and matches luggage tags, writes claim tickets and detaches portion to give to guest.Ensure Hotel entrance and Lobby area are clean and presentable at all times. Job Knowledge, Skills, & AbilitiesExcellent interpersonal and problem resolutions skills.Excellent communication and organization skills

Walking and standing for long periods of time

Must be able to lift up to 75lbs.Minimum of one year of customer service experience

Fluency in job related English both verbal and non-verbal..No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.Job Duties, tasks, schedules and requirements may be changed at any time. The receipt of a job description does not imply nor create a promise of employment, nor an employment contract of any kind.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Esme Hotel - Bellman Jobs at Think Hospitality

What is the work location for this position at Think Hospitality?

This job at Think Hospitality is located in Miami Beach, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Think Hospitality?

Employer has not shared pay details for this role.

What employment applies to this position at Think Hospitality?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Think Hospitality?

You can apply for this role at Think Hospitality either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.