Evening Public Area Attendant (Full-Time) - The Hacienda Hotel By Best Western Plus

About the Role

At the Hacienda Hotel Old Town, the evening experience matters. We are seeking an Evening Public Area Attendant who takes pride in creating a clean, safe, and welcoming environment for our guests throughout the property. This role plays a critical part in ensuring that as guests return for the evening, every space-from walkways to restrooms to the plaza-feels well-maintained, comfortable, and cared for.This is a highly active, hands-on position for someone who enjoys staying busy, takes ownership of their work, and notices the details others may miss.

What You'll Be Responsible For

Creating a Clean & Welcoming Environment

• Maintain cleanliness and presentation of all public areas (indoor & outdoor)• Ensure walkways, stairwells, and common areas are clean, safe, and free of debris• Clean and sanitize public restrooms thoroughly and consistently• Maintain cleanliness of high-touch areas including:

• Door handles• Railings• Light switches• Elevators and common surfaces

Evening Property Readiness

Ensure the property is guest-ready throughout the evening hoursSupport the overall atmosphere of the hotel by keeping spaces clean, stocked, and organizedMaintain the appearance of:

• Plaza and seating areas• Pool and fitness center• Guest laundry areas• Ice and vending areas

Detail Cleaning & Upkeep

• Dust and clean furniture, fixtures, and décor throughout the property• Spot clean or shampoo carpets as needed• Clean and polish surfaces including woodwork, metal fixtures, and glass• Maintain exterior areas including benches, light fixtures, and guest room door fronts

Laundry & Housekeeping Support

Assist with laundry or housekeeping tasks during slower periodsSupport room readiness by assisting with stripping beds or linen movement as neededWork collaboratively with Housekeeping and Front Desk teams

Safety, Communication & Teamwork

• Follow all safety, cleanliness, and chemical handling protocols• Report any maintenance issues, damage, or safety concerns immediately• Report lost & found items according to company procedures• Communicate effectively with team members and leadership• Support other departments as needed to ensure overall hotel success

What We're Looking For

We're looking for someone who:

• Takes pride in cleanliness, organization, and attention to detail• Enjoys staying active and working in a hands-on environment• Is dependable, consistent, and takes ownership of their responsibilities• Works well both independently and as part of a team• Maintains a positive and professional attitude• Is comfortable interacting with guests when needed

Physical Requirements

• Frequent walking, standing, bending, and lifting throughout the shift• Ability to lift, push, or carry 30–50 lbs• Ability to work indoors and outdoors in varying conditions• Ability to work in environments with cleaning agents and dust

Schedule Requirements

• Evening shifts required
• Must be available to work weekends and holidays
• Flexible schedule based on business needs