Event Manager - Sports And Entertainment Venue Operations

Job Description:

Event Security Manager – Live EventsLead the Action Behind the ScenesAre you energized by live events, fast-paced environments, andleading teams that deliver unforgettable experiences?BEST Crowd Management is seeking a dynamic EventManager to oversee event day operations at amajor venue in Minneapolis, MN. In this role, you’ll lead eventsupervisors and staff, coordinate operational planning, andensure every event runs safely, efficiently, and seamlessly.If you thrive in environments where no two days are thesame and enjoy being at the center of large-scale events, thisopportunity is for you.Pay, Benefits, and Work Location:• Competitive Salary: $55,000 - $62,500 / year• Comprehensive Benefits: Enjoy health, dental, andvision insurance, 401(k) with company match, paidtime off, and more.• Work Location: Based in Minneapolis, MN, you’ll be atthe heart of our operations, ensuring security andsafetyWhat You’ll DoAs an Event Operations Manager, you will oversee andcoordinate the execution of event operations while ensuringexceptional client and guest experiences.Key ResponsibilitiesEvent Operations Leadership• Coordinate and oversee all aspects of event dayoperations• Support operational planning and execution for eventsat the venue• Assign and direct work tasks for Event Supervisors,Event Staff, and Event Security• Ensure all operations meet client expectations andBEST Crowd Management standardsTeam Management• Supervise, coach, motivate, and train EventSupervisors• Support recruiting, hiring, onboarding, licensing, andtraining of event staff• Conduct performance evaluations and providerecommendations for staff development• Assist with scheduling and workforce coordinationClient & Venue Partnership• Maintain strong relationships with venue leadershipand clients• Respond to client requests and operational needsduring events• Ensure excellent service delivery and customersatisfactionSafety & Incident Response• Identify and report operational issues or incidentsduring events• Respond to emergencies or operational challenges asthey arise• Assist with incident reporting and investigations whenrequired• Communicate critical information to leadership andclient partnersOperational Excellence• Support development and implementation of StandardOperating Procedures• Conduct on-the-job training for staff and supervisors• Ensure operational areas are organized, maintained,and compliant with company standardsWhat We’re Looking ForMinimum Qualifications• 1–3 years of professional experience in eventoperations, security, venue operations, or a related field• At least 1 year of customer service, security, or eventoperations experience• Strong leadership and team management skills• Excellent communication skills (written and verbal)• Ability to make sound decisions and exerciseprofessional judgment in fast-paced situations• Ability to pass a background checkPreferred Experience• Event staffing or venue operations• Security operations• Law enforcement, military, or EMS backgroundSchedule & AvailabilityThis role requires a flexible schedule, including:• Evenings• Weekends• Holidays• Event nights and occasional overnight operationsCandidates must be able to monitor and respond to time-sensitive communications from clients, staff, andleadership.Physical RequirementsThis role involves working in active event environments and mayinclude:• Standing or walking for extended periods (up to 10hours)• Occasionally lifting, pushing, or pulling up to 45 lbs• Working indoors and outdoors in varying weatherconditions• Occasional climbing, bending, or working in confinedspacesWhy Join BEST Crowd Management?BEST Crowd Management is a leader in crowd managementand event security services, supporting some of the mostexciting venues and live events across the country.When you join BEST, you become part of a team that plays acritical role in creating safe, memorable experiences forthousands of fans and guests.Lead teamsSupport major eventsBuild a career in venue and event operationsApply today and help bring world-class events to life inMinneapolis.It is the policy of BEST Crowd Management to provide equalemployment opportunities to all employees and applicants foremployment without regard to race, color, religion, sex, nationalorigin, age, veteran status, or disability in accordance withapplicable federal laws. In addition, BEST Crowd Managementcomplies with applicable state and local laws governingnondiscrimination in employment. This policy applies to allterms and conditions of employment including, but not limitedto hiring, placement, assignment, promotion, termination,layoffs, recalls, transfers, leaves of absence, compensation,and training. It is also the policy of BEST Crowd Managementnot to honor requests that employees be assigned on the basisof sex or any other classification protected by law, unless suchrequest is based on a bona fide occupational qualification forthat assignment.#BEST