Events And Marketing Specialist

Get to know Summit Pacific Medical Center:

Your trusted partner in Health and Wellness, Summit Pacific is a vibrant and expanding public hospital district that operates a Critical Access Hospital with a Level IV trauma designation, three rural healthcare clinics, and a seven-day-a-week urgent care clinic. Our vision is "Through Summit Care, we will build the healthiest community in the Nation." Our hospital is unique due to its size and accessibility. We pride ourselves on our ability to give patients quick access to a provider.

• Critical Access Hospital
• 24/7 Emergency Department
• Level II Cardiac Center
• Level III Stroke Center
• Level IV Trauma Care

To learn more about Summit Pacific, visit www.summitpacificmedicalcenter.org

Pay Range (depending on experience):

$31.09 - $44.41

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Job Summary

Coordinates and promotes events, community-focused activities and educational programs for Summit Pacific. Manages relationships with employees, service providers and community members, acting as a customer service liaison to strengthen relationships, increase patient/customer numbers, and develop new services or programs that support the Summit Pacific mission and vision. Collaborates with management in decision making.

Job Specific Duties and Responsibilities

• Works in partnership with Marketing Communications Manager to identify opportunities and design community-focused activities and education programs, including but not limited to classes, seminars, activities, and support groups. Provides insight and ideas to optimize the use of available space and resources to support Summit Pacific's mission and vision.
• Executes a variety of scheduled and ad hoc events on behalf of the hospital district and provides event coordination support to other departments as needed.
• Coordinates reservations and schedules, catering orders, room set-up, audio/visual, and logistics. Works closely and collaboratively with Executive Assistants, Events Coordinator and other staff as needed to coordinate internal and external activities and avoid scheduling conflicts with internal meetings and events.
• Serves as the primary point of contact for community members seeking to use Summit Pacific facilities. Manages public requests to use Summit Pacific facilities. Handles all interactions with tact and courtesy, ensuring the smooth coordination and execution of assigned activities.
• Works with appropriate stakeholders to develop and maintain Facility Use policies and procedures. Accurately collects and processes deposits and fees.
• Represents Summit Pacific and actively promotes programs and services at community events. Develops flyers and support materials; presents information to individuals, organizations, and/or community groups.
• Maintains accurate records and statistics. Monitors customer experience and satisfaction; makes program adjustments as indicated. Provides regular and ad hoc reports. Ensures interested/involved parties are aware of any issues/problems and related resolutions.
• Prepares kits with swag, linens and collateral materials for other employees and departments that are attending tradeshows, conferences, hosting event booths, etc.
• Assists in the preparation of flyers, brochures and other Summit Pacific collateral as directed by the Marketing Manager.
• Assists in the development and implementation of social media campaigns that accomplish specific goals and objectives. Social media campaign objectives may include, but are not limited to, educating viewers, highlighting the district's accomplishments and employees, and events as directed by the Marketing Manager.
• Performs special projects and other related duties as assigned.
• Essential Job Function

Staff Member Responsibilities

• *Adapts to changes in the work environment: Engages others in understanding the reason for change and leads them to identify the path forward.
• *Builds and maintains working relationships: Maintains strong working relationships and engenders trust and credibility through effective and professional interactions.
• *Creates positive experiences for patients, customers and, co-workers: Serves as a role model, trainer, and guide for exceptional service and service recovery.
• *Demonstrates ongoing learning & development: Participates in personal & professional development activities. Effectively trains and guides others.
• *Exhibits effective work skills: Demonstrates ability to plan and execute significant projects. Successfully influences and leads others to act. Effectively adjusts to changing circumstances; remains focused and on track despite obstacles or interruptions.
• *Facilitates Teamwork: Facilitates awareness and shared understanding across teams/functions to improve teamwork and enhance outcomes.
• *Fosters an environment of trust: Maintains open & honest communication. Protects privacy & confidentiality. Follows through on commitments.
• *Supports SP mission, vision, and values: Leads team members in developing, organizing and executing tactics that result in successful completion of strategies.

Organizational Responsibilities

In addition to the duties and responsibilities listed above, all employees are expected to adhere to Summit Pacific behavior and patient experience standards, comply with policies, procedures, and regulatory guidelines, and act in an ethical, professional, respectful, and collaborative manner.

Required Education and Experience

• Bachelor's degree or equivalent combination of education and experience.
• Two (2) years of directly related community education and/or community relations experience.

Required Licenses, Certifications and/or Registrations

None

Required Knowledge, Skills, Abilities

• Ability to cultivate effective partnerships and work in collaboration with internal and external customers. Strong customer service and interpersonal skills; ability to maintain composure and interact calmly and professionally with co-workers, providers, patients and visitors in a fast-paced, high-stress environment.
• Strong project management, administrative, and organizational skills. Ability to effectively balance and manage competing priorities and demands. Ability maintain up-to-date, comprehensive, and accurate records.
• Ability to work independently and efficiently and to prioritize work as needed to meet deadlines.
• Strong problem-solving skills; ability to anticipate needs/issues and identify and implement solutions.
• Knowledge of adult learning theories and techniques, group facilitation and classroom management. Ability to develop and deliver training and learning programs.
• Proficient in the use of current technology and software, including intermediate to advanced Microsoft Office skills (Word, Excel, and Outlook). Ability to quickly learn and develop mastery with new technology and software.
• Familiar and have working experience with design software Adobe Photoshop, Adobe Illustrator, and Adobe InDesign. Experience in creating presentations and slides using Microsoft PowerPoint.
• Professional and effective written and verbal communication skills. Ability to identify and employ communication strategies appropriate to the audience. Grammar and punctuation skills as needed to compose professional documents.

Physical Requirements

• Lifting less than 10 pounds is performed occasionally (10-30% of the time).

• Lifting 10-35 pounds is performed frequently (30-70% of the time).

• Lifting more than 35 pounds is performed frequently (30-70% of the time).

• Carrying less than 10 pounds is performed occasionally (10-30% of the time).

• Carrying 10-35 pounds is performed seldom (1-10% of the time).

• Carrying more than 35 pounds is performed seldom (1-10% of the time).

• Pushing or pulling 0-35 pounds is performed frequently (30-70% of the time).

• Sitting is performed frequently (30-70% of the time).

• Standing is performed frequently (30-70% of the time).

• Walking is performed constantly (over 70% of the time).

• Bending or stooping is performed constantly (over 70% of the time).

• Crouching is performed occasionally (10-30% of the time).

• Exposure to bloodborne pathogens (BBP) never occurs (0% of the time).

Sensory Requirements

• Vision: Within normal range, with or without corrective devices.
• Hearing: Within normal range, with or without corrective devices.
• Speech: Within normal range, with or without corrective devices.

FTE:

1

Work Shift:

All non union, non exempt staff

Working Location:

Elma, Washington

Benefits:

Our uniquely designed benefits are here to support you and your family in staying well, growing professionally and achieving financial security!

We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.

Benefits offered by SPMC:

• Competitive Compensation
• Medical
• Prescription
• Dental (including Orthodontia)
• Vision
• Healthcare FSA and daycare FSA
• Daycare subsidized benefit
• Life Insurance
• Accidental Death and Dismemberment (AD&D)
• Short- and long-term disability
• Generous employer 403b match contributions for retirement
• 457 retirement account for additional funds
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Smoking Cessation Assistance
• Employee Wellness Program
• Employee Committees to participate in such as Spirit Team
• Beautiful on-site gym for employees
• Instructor led fitness classes for employees, including Yoga, Kettlebells and Bootcamps
• Walking trails on site

Additional Information:

• Summit Pacific is a vibrant and expanding nonprofit public hospital district serving east Grays Harbor County, Washington. Founded in 1982, Summit Pacific now operates three locations comprised of a critical access hospital, primary care clinics, an urgent care clinic and range of ancillary and specialty services.
• Far enough to have privacy and enjoy the small-town lifestyle, yet close enough to have the benefits of the city. There are many year-round recreational activities in and around Grays Harbor such as:
• Hiking/ walking trails - whether you're looking for short easy walking trails or long hikes you can find many trails located either on site or just miles from Summit Pacific. There are many great hiking trails about an hour away at the Quinault Rainforest which is also the home of some of the largest trees in the world!
• Kayaking- There are many areas that are easily accessible and have beautiful views.
• Nature viewing- Multiple whale watching towers and tours, state parks, Olympic Game Farm (where you can feed the animals straight from your car)
• Fishing & Hunting- If you're looking for areas to hunt/ fish or looking for guided tours this is a great area! Westport is just 42 miles away with many opportunities to catch or buy fresh fish off the docks!
• Other activities- Multiple museums, winery, arcades, rentable mopeds, Seabrook (vacation beach town), many areas to surf for experienced surfers and surfing lessons for those who want to learn.
• Nearby colleges- Grays Harbor College is a community college located in Aberdeen with other community colleges located in surrounding areas, as well as some state colleges and universities in other areas of WA state.

Summit Pacific Medical Center is an equal opportunity provider and employer that is committed to a policy of non-discrimination on the basis of race, sex, age, religion, color, national origin, ancestry, disability, marital status, arrest and court record, sexual orientation, and status as a covered veteran. This policy covers admission and access to, and participation in, treatment and employment in the hospital's programs, activities, services, and employment.

This organization participates in E-Verify. E-Verify is a service that verifies authorization to work in the U.S. through the U.S. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA). For further information on E-Verify contact DHS at 1-888-464-4218.