Executive Assistant
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Overview
Job Description
About E4 Insurance Services
E4IS is a national insurance marketing organization (IMO/BGA/FMO) specializing in life insurance, fixed and
indexed annuities, long-term care, and disability income. We partner with
holistic financial and insurance advisors and help them deliver predictable
results in an unpredictable world.
Four things we do for advisors and their clients:
Our approach is consultative, unbiased, and customized. In
short: we make “life” easy.
Our culture runs on Jack Welch’s “4 E’s” of leadership — energy, energize, edge, and execution. We have offices
in Verona, WI and Fargo, ND, with remote teammates coast to coast. This role is
onsite in Fargo.
Why This Role Exists
Our two Managing Partners spend
their highest-value hours in front of advisors, carrier partners, and clients.
Every hour they spend on scheduling, paperwork, and follow-up is an hour not
spent growing distribution.
The Executive Assistant exists to buy back those hours — by owning the calendar, the inbox triage, the meeting
prep, the case paperwork, and the follow-through, so that nothing falls through
the cracks and the Partners walk into every meeting fully prepared.
This is not a task-taking job. The best version of this role anticipates what the Partners need before
they ask.
What You'll Own
1. Calendar, Travel & Daily Priorities
scheduling, rescheduling, protecting focus time, and resolving conflicts
without escalating every one
Book and manage travel: flights, hotels, groundtransportation, and itineraries.
keep a visible list of open commitments and deadlines
Build meeting agendas in advance and distributepre-reads so meetings start prepared, not cold
2. Communication & Correspondence
handle what doesn’t, and draft responses in their voice
Screen and route incoming calls; answer the main lineprofessionally and direct callers to the right department
same-business-day acknowledgment
Maintain distribution lists for advisors, carrierpartners, and internal teams
3. Advisor & Client Coordination
virtual and in person
Take meeting notes, capture action items, and drivefollow-ups to completion — you own the loop until it closes
insurance application and underwriting process: assembling paperwork, gathering
signatures via DocuSign, tracking requirements, and following up with carriers
and advisors on outstanding items
Support advisor onboarding, contracting, and theregistration process with our Broker-Dealer
management systems
Scope boundary: This is an administrative role. You will not solicit, negotiate, recommend, or give advice
on insurance or securities products. Questions of product suitability,
coverage, or advice route to a licensed advisor or Managing Partner — every time,
no exceptions.
4. Records, Confidentiality & Office Operations
Maintain organized digital and paper filing systems inSharePoint and OneNote, with confidentiality as the default setting
financial, and beneficiary data — strictly according to company policy and
applicable privacy requirements
Order and maintain office supplies, coordinate mealsfor meetings, and handle shipping
5. Team & Culture
Coordinate team events: birthdays, NAIFA watch parties,partner check-ins, and office celebrations
people want to be — welcoming to visitors, helpful to coworkers, and steady
when things get busy
Stay engaged in learning the life insurance and annuitybusiness; you don’t need to arrive an expert, but you should leave your first
year knowing considerably more than you came in with
the person in it
How Success Is Measured
You will be reviewed quarterly against these six measures. Bonuses are tied to company performance and to your
progress here.
Nothing falls through the cracks. Commitmentsmade in meetings get tracked and closed. Follow-ups happen without a reminder.
Deadlines are met or renegotiated early — never missed silently.
week knowing exactly where they need to be. Double-bookings, travel snarls, and
last-minute scrambles are rare and quickly resolved.
Response time. Internal and advisorcommunications acknowledged same business day; client-facing items handled
within agreed service standards.
requirements are complete, accurate, and progressing. You know the status of
every open case you touch without having to go look it up.
Confidentiality is airtight. Zero mishandling ofclient or company confidential information. Discretion in what you say, where
you say it, and where you store it.
escalate in month one, you make on your own by month six — and the Partners
trust those decisions.
First 90 Days
Days 1–30 — Learn the terrain
Master the tech stack: Outlook, SharePoint, OneNote,DocuSign, CRM, and our case management workflow
calendar built, their email triaged, their meetings prepped
Complete required compliance, privacy, andcybersecurity training
case, start to finish
Days 31–60 — Take the wheel
Own both calendars end to end, including travelfor review
Produce meeting agendas and notes without being askedDays 61–90 — Get ahead of it
Anticipate needs: prep materials before the requestcomes
identified from the inside
Operate as the reliable first point of contact foradvisors and clients reaching the office
Who Thrives in This Role
piles. You can hold a dozen open threads and lose none of them.
A clear, diplomatic communicator. Strongwriting. Warm on the phone. Comfortable telling a Partner “that won’t work” and
offering what will.
health information, and sensitive client details. Confidentiality isn’t a rule
you follow; it’s how you’re wired.
Resourceful. You try to solve it before youescalate it, and you know where that line is.
someone needs something now. You re-sort and keep moving without drama.
Tech-comfortable. You pick up new tools quicklyand look for ways to make them do more of the work.
us. We work hard, the phones ring, and cases go sideways — and the people who
do well here are the ones who can laugh at the chaos, take a joke, tell a
better one, and keep the mood light without ever letting the work slip. If you
can find the funny in a Monday morning, you’ll fit right in.
Qualifications
Required
Strong proficiency in Microsoft Office (Outlook, Word,Excel, PowerPoint, OneNote, SharePoint), Adobe Acrobat, DocuSign, and standard
office equipment
professionalism
work independently and collaboratively
Ability to manage multiple priorities under pressureand with frequent interruptions
Preferred
Bachelor’s degreeregulated industry
setting
1+ year of working with registered representatives andsecurities-licensed individuals
Compensation, Schedule & Logistics
Salary: $55,000–$65,000 per year, commensuratewith experience
based on company and individual goals
Schedule: Full-time, 40 hours per week, 8:00a.m. – 5:00 p.m. CST with a one-hour lunch. From May 1 through Labor Day, lunch
is 30 minutes and the office closes Fridays at 12:30 p.m. CST.
occasionally requires availability outside normal business hours — travel days,
advisor deadlines, or a case that has to move. This is the exception, not the
pattern, and we do not expect you to live on your phone.
Location: Onsite, Fargo, NDwill be provided separately. An E4IS Employee Handbook covering all policies
and procedures is provided upon offer and acceptance.
desk phone, and printer/scanner/fax. Company-provided equipment is returned if
employment ends.
Conditions of employment: Offer is contingent ona background check and on completion of required compliance and privacy
training. Continued employment requires adherence to E4IS confidentiality,
privacy, and information-security policies.
Where This Can Go
This role sits closer to the center of the business than most administrative jobs. You will see how cases
are designed, how advisors are won, and how carriers work. People who master
this seat and want more have a path into case design, advisor support, marketing,
or operations. If you want to stay and be excellent right here, that works too
— we’ll pay you accordingly.
Advisors choose to work with E4IS because of our knowledge, accessibility, and confidence. Our culture is centered around 4 E's: energy, energize, edge, and execution. We have two offices - Verona, WI and home office in Fargo, ND, with remote staff located around the U.S. Our culture is focused on being a leader in the industry and providing education to advisors and their clients the benefit and necessity of life insurance as part of their retirement and financial planning.
Salary
$55000.00 - $65000.00 per yearBenefits
Bonus pay, Paid time off, Health insurance, Dental insurance, Vision insurance, Life insurance, Disability insurance, 401(k), 401(k) matchingJob Type
Full timeSchedule
Monday to Friday, 8 hour shiftAutomate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
