Executive Assistant

We're looking for a highly organized and proactive Executive Assistant (EA) to support our North American executive leadership team. This is a high-impact role that combines administrative excellence, operational coordination, and strategic partnership - helping ensure our leaders are focused, prepared, and operating efficiently across a fast-moving, global business.

Key Responsibilities

Executive Support

• Provide daily administrative and logistical support to the North American executive team, including the Chief Customer Officer, Chief Product Officer, and other senior leaders.

• Manage complex and dynamic calendars across multiple time zones (North America, ANZ, and Manila).

• Coordinate travel arrangements, expense management, and itineraries for executive and customer-facing engagements.

• Prepare meeting agendas, take notes, and track follow-up actions for leadership and cross-functional meetings.

Operational Coordination

• Support preparation for internal and external meetings - including Board and customer presentations - by gathering materials, aligning stakeholders, and ensuring deliverables are ready on time.

• Partner with global executive assistants and the office operations team to ensure smooth coordination of meetings, site visits, and events across regions.

• Maintain confidentiality and discretion in handling sensitive business information.

Communications and Stakeholder Management

• Draft and manage executive correspondence, announcements, and internal communications on behalf of the leadership team.

• Act as a first point of contact and liaison between executives and internal/external stakeholders.

• Support cross-functional initiatives that drive communication, alignment, and delivery within the North American leadership group.

Special Projects

• Assist in coordinating regional leadership offsites, customer visits, and major operational or cultural initiatives.

• Track progress on key priorities and help ensure accountability on follow-ups.

• Contribute to the continuous improvement of executive operations and administrative processes.

About You

You're someone who thrives in a fast-paced, dynamic environment. You anticipate needs before they arise, take ownership, and make things happen without waiting to be asked twice. You're professional, composed under pressure, and thrive in a culture that values accountability, precision, and trust.

Qualifications and Experience

• 5+ years of experience supporting senior executives in a global or fast-paced technology, SaaS, or logistics environment.

• Strong organizational, time management, and problem-solving skills.

• Exceptional attention to detail and follow-through.

• Excellent written and verbal communication skills.

• Proficient in Microsoft 365, Teams, and other collaboration tools (e.g., Concur, Zoom, Slack).

• Ability to manage multiple priorities across time zones and stakeholders.