Executive Assistant & Office Manager

THE JOB

As the Executive Assistant & Office Manager, you will be the heartbeat of our Detroit headquarters and a critical partner to our leadership team. You will ensure our executives are focused on high-impact work by managing complex schedules, while simultaneously creating a world-class office environment that embodies the Signal culture for our local and visiting team members and our customers.

You will act as the connective tissue of the organization, ensuring that the trains are running on time and managing our physical space and executive team schedules with strong attention to detail.

WHAT YOU’LL GET TO DO

• Executive Support: Manage complex, ever-shifting calendars for key executives, prioritizing meetings with a high level of awareness of business needs.
• Office Stewardship: Own the day-to-day operations of our Detroit office, including vendor management, supply procurement, and ensuring the space is always client-ready.
• Travel & Logistics: Coordinate seamless travel arrangements and detailed itineraries for executives and visiting team members.
• Culture & Events: Partner on the execution of team-building events, local office lunches, and assist with other internal and external events.
• Special Projects: Take ownership of administrative projects, from internal communications to document preparation.

WHAT WE’RE LOOKING FOR IN TEAM MEMBERS

• The "Inches" Mentality- You notice the small things, like a dying office plant, a typo in a memo, or a scheduling conflict, and fix them before they become issues.
• Scrappy & Agile- You thrive in a fast-paced environment and are ready to experiment as we scale our Detroit presence.
• Client Obsessed- You treat every team member and visitor like a VIP client, seeking to amaze them with every interaction.
• Extreme Ownership- You embody accountability and ownership by taking the initiative to solve problems without being asked.
• Adaptability- You are flexible and adaptable to changes needs, last minute pivots, and a dynamic environment.

WHAT YOU HAVE

• Proven experience as an Executive Assistant, Office Manager, or similar administrative role in a fast-growing company.
• High proficiency with Google Workspace (Gmail, Calendar, Docs, Slides) and Slack.
• Strong organizational skills with a "measure twice, cut once" approach to logistics.
• Exceptional written and verbal communication skills; you can distill complex plans into simple updates.
• The ability to be in-office 5 days a week to maintain our physical office.

WHAT WE VALUE @ SIGNAL

These are the values that drive how we operate and make decisions.

🌔  We’re obsessed with finding a better way. Never settle for less.🏃  We act with a sense of urgency. We use our best judgment to act urgently on the right things at the right time.👀  We raise our level of awareness. Everything starts with awareness. We’re curious and alert to what is happening around us.🏈  We find inches everywhere around us. There are thousands of opportunities to make an impact. We take those opportunities and act.🧭  We do the right thing. Sticking to the highest standard of integrity is not optional.💪  We have strong opinions, loosely held. It’s not about WHO is right, it’s about WHAT is right.❓ Simplicity is Genius. Simplicity doesn’t just clarify; it makes things better for everyone. It’s that simple.🙏  Ideas are valued, execution is worshiped. Great ideas get you to the 50-yard line; outstanding execution gets you into the end zone.

🪞 We are the "they". There is no "they". We are empowered to fix things, to be proactive, to find a solution. 🚀 We launch big ideas and then obsess over feedback to learn how we can make it even better. 

COMPENSATION & BENEFITS

The US base salary for this full-time position is determined by role, level, and location. Individual pay is determined by work location and additional factors, including interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data.

In addition to salary, our team members benefits include:

• Medical, vision, and dental coverage
• FSA or HSA-eligible health plans
• 3% 401k company contribution with no vesting period
• Paid parental leave for all parents
• Learning & Development stipend
• Wellness Programs
• Flexible vacation policy
• Dedicated sick days
• 10 company-wide holidays
• $500 for your home office setup
• Flexible, hybrid working environment
• Annual all-company retreat
• Competitive equity package based on on role and level

Our company is committed to building a team that represents people from many different backgrounds and professional, educational, and life experiences. We strongly encourage you to apply, if you have interest in the role. So think of our job postings as just the start of the conversation. Take the leap — you might just be the perfect person for one of our open roles, even if you don’t fully match every requirement on the job description.