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Experience Specialist, TEB & HPN Private terminal

AeroTeterboro, NJ
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site

Job Description

ABOUT AERO

At Aero, we believe exceptional journeys start with exceptional people. Inspired by the golden age of aviation, we’re redefining air travel with a modern approach. Our direct, premium flights via private terminals deliver the comfort of low-contact travel and the effortlessly fabulous experience of flying private. Just as we create an elevated experience for our guests, we invest in creating the same for our people—prioritizing transparency, support, accountability and fulfillment to foster a culture of trust and purpose.

ABOUT THIS ROLE

Aero is looking for an Experience Specialist to join our New York team. As a Host, you will be the face of Aero in our TEB and HPN lounges, delivering warm, thoughtful hospitality that makes every guest feel genuinely welcomed from the moment they arrive.

RESPONSIBILITIES

  • Serve as an on-the-ground representative for Aero, providing a consistent, premium presence for arriving and departing flights.

  • Greet and assist VIP guests throughout the arrival and departure experience, proactively resolving any issues to ensure a seamless journey

  • Represent the Aero brand with professionalism and poise in uniform, acting as an ambassador to guests, partners, and airport personnel.

REQUIREMENTS

  • Experience working in guest-facing roles (private aviation or luxury hospitality preferred)

  • Able to meet the physical requirements of the role: working on your feet for at least 8 hours; walking at a fast pace; moving, pulling, carrying, or lift at least 50 lbs; occasionally kneeling, bending, carrying, and assisting around the aircraft  

  • Excellent communication skills

  • Flexibility and willingness to work a schedule that includes early mornings, nights, weekends and holidays 

  • Able to commute to TEB airport and HPN airport in 60 minutes.

  • Must have a form of transportation.

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FAQs About Experience Specialist, TEB & HPN Private terminal Jobs at Aero

What is the work location for this position at Aero?
This job at Aero is located in Teterboro, NJ, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Aero?
Employer has not shared pay details for this role.
What employment applies to this position at Aero?
Aero lists this role as a Full-time position.
What experience level is required for this role at Aero?
Aero is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Aero?
You can apply for this role at Aero either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.