Experienced Automotive Service Advisor / Assistant Service Manager - New Castle Acura

HERTRICH Family of Automobile DealershipsNew Castle, DE

Overview

Remote

On-site

Job Description

Experienced Automotive Service Advisor / Assistant Service Manager Full-Time | Hertrich Family of Automobile DealershipsStep Into a leading role in Automotive Service. Grow With One of the Region's Best.The Hertrich Family of Automobile Dealerships is looking for an experienced, customer-driven Automotive Service Advisor / Assistant Service Manager ready to take the next step in their automotive service career.If you thrive in a fast-paced environment, value high standards, and want long-term growth with a respected dealership group, this is your opportunity.Why Hertrich?Family-owned and operated for over 60 years24 dealerships | 18 automotive brands and 15 Collision Centers across 4 states

Industry leader with proven stability and growth

Strong community involvement supporting 90+ local organizations

Entrepreneurial culture focused on performance and excellence

Clear pathways into growth, success and career advancement

What We Offer:Competitive salary with performance opportunity

Medical, Dental, Vision & Life InsuranceShort- and Long-Term Disability coverage

Paid vacation, holidays, and personal/sick days401(k) with employer match

Employee vehicle purchase discounts

What You'll Do:Deliver a professional, high-quality service experience from check-in to completion

Greet service customers and manage inbound service calls

Schedule appointments and communicate service timelines

Present repair and maintenance estimates clearly and confidently

Coordinate repair orders with Technicians and monitor workflow

Recommend additional services when appropriate

Support daily service operations and administrative processes (training provided to prepare you for Service Management)Help maintain parts inventory and enforce service policies

Perform additional responsibilities as needed

What We're Looking For:2-3 years' experience as an Automotive Service Advisor / Service Writer OR 1+ year as an Assistant Service ManagerProven customer service and sales/up-selling skills

Strong communication, organization, and follow-throughComfortable with computers and dealership service systems

High School Diploma or GED required

Valid driver's license with a clean or near-clean driving record

Flexible availability, including evenings and SaturdaysBuild Your Future with HertrichAt Hertrich, we don't just fill positions-we develop leaders. If you're ready to grow, lead, and make an impact with a company that values excellence, we want to hear from you.Apply today and take the next step in your service career.Hertrich Family of Automobile Dealerships is an Equal Opportunity Employer and a drug-free workplace. We are committed to an inclusive environment where all team members can succeed

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FAQs About Experienced Automotive Service Advisor / Assistant Service Manager - New Castle Acura Jobs at HERTRICH Family of Automobile Dealerships

What is the work location for this position at HERTRICH Family of Automobile Dealerships?

This job at HERTRICH Family of Automobile Dealerships is located in New Castle, DE, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at HERTRICH Family of Automobile Dealerships?

Employer has not shared pay details for this role.

What employment applies to this position at HERTRICH Family of Automobile Dealerships?

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