Experienced Ford Automotive Service Advisor
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Overview
Job Description
Titus-Will Automotive Group is one of the largest, family-owned dealership groups in the South Sound, serving customers across Tacoma, Olympia, Lakewood, and Parkland since 1938. We are currently seeking experienced Service Advisors to join our high-volume Lakewood Ford service department.
This is an excellent opportunity for a motivated advisor looking for strong earning potential, a busy service drive, and long-term career growth within a stable, family-owned organization.
What We Offer
Compensation & Benefits
- Pay Range: $75,000 - $150,000 per year (based on experience, performance, and qualifications)
- Compensation Structure: Base salary plus performance-based incentives
- Medical, Dental, and Vision insurance
- 401(k) retirement plan (eligible after 90 days)
- Paid training
- Employee discounts
- PTO: Earn 1.0 hour for every 40 hours worked
- Highly productive shop with modern equipment and the newest technology
More benefit details available here:
https://tituswilljobs.com/service-advisor/service-advisor-additional-information/
Why You'll Love Working Here
- Consistently busy, high-volume service department
- Supportive leadership team that understands advisor workflow
- Strong technician team and efficient shop processes
- Opportunity to work with multiple brands, including Ford, Toyota, General Motors, and Hyundai
- Family-owned company with many long-tenured employees and real advancement opportunities
What You'll Do
- Greet customers and guide them through the service process
- Write accurate repair orders and clearly communicate service recommendations
- Build trust and long-term customer relationships
- Coordinate with technicians to ensure timely, high-quality repairs
- Meet performance goals while delivering an excellent customer experience
Qualifications
- 3+ years of experience as a Service Advisor/Writer in a dealership or independent shop
- Strong customer service and communication skills
- Ability to thrive in a fast-paced, high-volume environment
- Valid driver's license and clean driving record
About Titus-Will Automotive Group
Titus-Will is a trusted, family-owned and operated business since 1938. Many of our employees have built long-term careers with us. In addition to our dealerships, we operate a dedicated service center in Downtown Tacoma and service multiple makes and models.
Visit www.tituswilljobs.com to view all current openings.
Equal Opportunity Employer
Titus-Will Automotive Group is a drug-free workplace and an equal opportunity employer. We prohibit discrimination and harassment of any kind in accordance with federal, state, and local laws. Employment is contingent upon completion of a pre-employment drug screen (excluding marijuana). Positions involving driving company or customer vehicles require a valid driving record.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.