Experienced Service Technician
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Job Description
Kauai Air Conditioning & Plumbing is a well-established local mechanical contractor serving residential and light commercial customers across the island of Kauai. We specialize in HVAC installation, maintenance, repairs, and comprehensive plumbing solutions, backed by decades of industry experience. We are looking for a skilled and motivated service technician who takes pride in quality work and strong customer relationships. As a Service Technician, you will be diagnosing issues, performing high-quality maintenance and repairs, and serving as a trusted advisor to customers.
Job Functions
- The ability to perform preventative maintenance on various residential HVAC units. Includes changing or washing filters, flushing/cleaning drain lines, inspection of belts, pumps, motors, compressors, electrical/control panels, washing evaporator and condenser coils, and cleaning indoor units and grilles
- Possess the technical skills to identify and isolate problems and clearly communicate what is needed to come to a resolution
- Diagnose and repair HVAC problems, including component installation and replacement
- Ability to talk confidentially with the customer, acting as the liaison between the customer and the office.
- Perform work with a focus on Safety and Quality
- Maintain accurate records of work performed and parts used within Service Titan
- Responsible for maintaining a clean and organized job site. Must leave customer jobsite cleaner that it was at arrival
- Assist in maintaining a clean and organized work vehicle.
- Any additional duties/responsibilities deemed necessary
Job Qualifications
- 3+ years of experience
- Strong interpersonal skills and the ability to relate with a variety of personality types.
- Ability to work independently with minimal supervision.
- Ability to work under constraints and to make the most out of allotted resources.
- Good organizational and time management skills to handle multiple issues.
- Attention to detail and completing work to a deadline.
- Able to participate in customer relation issues and find solutions to solve customer disputes.
- Understands the necessity of maximizing the productivity of the construction and technical workforce.
- Knowledge of methods, materials and equipment used in one or more of the building trades.
- Ability to troubleshoot and diagnose systems malfunctions.
- Understand the importance of handling sensitive and confidential information and documents.
- Good communication skills.
- Universal EPA Certification
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