
EZ Pass Customer Service
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Job Description
Monday through Friday 7:30/8 to 4/4:30 PM. Long term position.
Past customer service experience- call center preferred and/or significant customer service experience, a dedication to work as evidenced by employment history. Works well independently and with a team, and a candidate whose focus is on training and learning vs outside distractions during work hours.
The primary responsibility of this position is to answer patron phone calls and attempt to bring resolution to any patron questions or concerns, in a professional courteous manner. This position must develop an extensive knowledge of the E-ZPass System, Personal Accounts and the Commuter Discount Plan policies and procedures in order to resolve patron problems and concerns.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
