F&I Administrative Assistant / Title Clerk
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Overview
Job Description
Who We Are
Crest Acura and Cadillac are premier automotive dealerships in Syracuse, known for delivering high-quality customer experience and a strong team-oriented culture. We take pride in our professionalism, attention to detail, and commitment to operational excellence across all departments.
The Role
We are seeking a detail-oriented and reliable F&I Administrative Assistant / Title Clerk to support our Finance & Insurance (F&I) department. This role was created to streamline administrative responsibilities and allow our F&I Manager to focus on customer engagement and revenue generation.
This is primarily a clerical and administrative position, with the opportunity to gain exposure to the F&I process. For the right individual, there is potential to assist in a more customer-facing or sales-support capacity over time.
What You’ll Do
- Process and manage credit applications and prepare documentation for e-contracting
- Enter and maintain accurate deal data in dealership systems
- Handle DMV/title paperwork, registrations, and verification processes
- Ensure all deal paperwork is complete, compliant, and properly filed
- Coordinate with internal departments to support deal flow and funding
- Maintain organization of deal jackets and documentation
- Assist the F&I Manager with administrative tasks to improve efficiency
Requirements
What We’re Looking For
- Prior experience in automotive dealership administration, title work, or F&I support preferred
- Strong attention to detail and accuracy with paperwork
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment
- Comfortable working independently with minimal supervision
- Strong organizational and communication skills
- Professional and reliable with a team-first mindset
Preferred (Not Required):
- Experience with CDK, Auto/Mate, Reynolds & Reynolds, or similar dealership systems
- Interest or ability to support F&I in a customer-facing or sales capacity
Benefits
Why Join Crest Acura
- Company sponsored benefits including excellent 401k match, paid holidays and paid time off
- Competitive hourly rate of $20 - $24 per hour depending on experience
- Opportunity to gain exposure to the F&I side of automotive sales
- Stable, team-oriented work environment
- Ability to grow into a more advanced role within the dealership
- Hours for this position are Monday- Friday 9:00am- 5:30pm
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.