Social Media Account Representative
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Job Description
About Us:
Newsmax Media, Inc. is one of the nation's leading news and new media companies. The Company's Newsmax network is now the 4th highest-rated cable news channel. Along with its streaming channel Newsmax2, the Newsmax App, Newsmax.com - Breaking news from around the globe and other platforms, the Company reaches more than 40 million Americans regularly.
The Role:
As a Social Media Account Representative you will interface with major social media platforms like Facebook, X, Instagram and others to review and respond to posts, help identify customer and viewer responses and support Newsmax's messaging and branding across the web.
Key Responsibilities:
Review and categorize social media comments across multiple platforms.
- Respond to negative and positive social media messages
- Work with our social media, editorial and manage teams in creating effective messaging
- Proactively identify trends, recurring issues, and opportunities for process improvement.
What We're Looking For:
- Excellent written and verbal communication skills.
- Familiarity with social media and ability to navigate platforms
- Attention to detail and a methodical approach to online tasks.
- Ability to craft personalized responses.
- Strong critical thinking and problem-solving skills.
- Ability to work independently while contributing to a collaborative team environment.
- Experience in social media moderation, customer support, or related fields is a plus.
Why Join Us?
- Be part of a national media company with a great brand
- Work with a team that values engagement and feedback.
- Help shape how we connect with our community.
- Opportunity to contribute ideas and improve processes as we grow.
- Flexible hours, and professional development support.
How to Apply:
Submit your resume or ask for an application to complete, along with a short note explaining why this role excites you. If you have examples or details of your own involvement or work with social media, that's a plus!