Facilities Manager
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Overview
Job Description
- 40% | Maintenance, planning, and forecasting via the Computerized Maintenance Management System (CMMS), administration.
- 40% | Supervision, work assignments, work inspection.
- 20% | Procurement.
- Ensures preventive maintenance for major systems and assets is performed.
- Oversees the maintenance and repair of shared amenities and systems (e.g., central plant, Hamburg Street generator).
- Works with maintenance and security managers (mechanical, electrical, fire protection, security, etc.) to ensure high-quality, safe, and economical operation.
- Monitors contractors and subcontractors to ensure tasks meet agency standards and requirements.
- Participates in and makes recommendations during engineering, design, and construction reviews.
- Utilizes a robust enterprise CMMS system to plan, schedule, and track maintenance work and associated procurement and accounting.
- Generates and interprets monthly operational reports and other reports as requested.
- Ensures sharing of best practices across stadium assets and among facilities managers, particularly with respect to sustainability and energy savings.
- Performs other duties and functions appropriate to the position as assigned and required.
- Directly supervises supervisory/management staff involved in all aspects of facilities operations and maintenance.
- Develops standards and provides day-to-day leadership and planning to facility maintenance and administrative staff.
- Evaluates staff performance and serves as guide, coach, and mentor to direct reports.
- Assigns work, inspects work performed, and ensures adherence to agency standards.
- Reports and updates management on working relationships with various State and City agencies and community representatives.
- Performs other duties and functions appropriate to the position as assigned and required.
- Operates under administrative review to ensure all duties align with the mission of the agency.
- Exercises independent judgment and professional discretion in managing assigned programs within the facilities management department.
- Participates in recommending changes in resource allocation as agency needs evolve.
- Recommends changes to agency policies and guidelines as appropriate.
- Prepares for approval and manages the annual operating budget.
- Reviews and approves facility invoices.
- Recommends and approves facilities-related procurements.
- Directly responsible for Building and Grounds, Janitorial (if applicable), and Plumbing.
- Performs other duties and functions appropriate to the position as assigned and required.
- Advanced knowledge of facility operations, including staff licensures, certifications, training requirements, and compliance with building codes, safety, health, and environmental regulations.
- Knowledge of Facilities’ role in the MSA’s Mission and Vision.
- Knowledge of Computerized Maintenance Management Systems (CMMS) and other facility management software.
- Knowledge of current practices in facility maintenance services, including transportation, grounds care, housekeeping/custodial services, and furniture, fixtures, and equipment care.
- Knowledge of building systems (HVAC, electrical, plumbing, mechanical), security systems, and emergency preparedness.
- Knowledge of space planning, utilization, and budgeting/cost control for facility operations.
- Analytical skills for using data to improve administration, space management, and facility operations.
- Leadership and team management: ability to lead maintenance teams, custodial staff, and contractors.
- Project management: planning and overseeing repairs, renovations, and capital projects.
- Communication: clear, professional interaction with staff, tenants, vendors, and leadership.
- Risk management and emergency preparedness: developing plans that comply with institutional, state, and federal guidelines.
- Technology literacy: proficient in CMMS, work order systems, and other facility management software.
- Assess, adapt, and problem-solve to meet critical path schedules and operational or emergency challenges.
- Conduct short-term facilities assessments and apply preventive and predictive maintenance practices.
- Implement customer service and tenant relations strategies to improve service levels and foster positive relationships.
- Manage and comply with vendor and procurement processes, including RFPs and leasing agreements.
- Bachelor’s degree in Facilities Management, Business Administration, Engineering, Construction Management, Architecture, or a related field.
- At least 5 years of experience in large-scale facility (500,000 sq.ft. or greater) or venue operations management, maintenance oversight, building systems management, or related work; eight to twelve years of experience is preferred.
- Experience managing contractors, vendors, and service providers.
- Experience coordinating building repairs, renovations, preventive maintenance programs, and safety protocols.
- A valid motor vehicle operator’s license is required for employees’ assigned duties that involve driving.
- Certified Facility Manager (CFM)- International Facility Management Association.
- Facility Management Professional (FMP) - International Facility Management Association.
- Sustainability Facility Professional (SFP)- International Facility Management Association.
- Building Owners and Managers Association (BOMA) or Occupational Safety and Health Administration (OSHA) safety certifications.
- Trade licenses (HVAC, electrical, plumbing, etc.).
- May be subject to 24-hour emergency call-in.
- Environment - Work may be performed in a standard office setting with some travel to various locations to attend meetings or inspect and perform departmental activities in response to emergency scenes or critical incidents: Employee may be required to work indoors or outdoors in areas of extreme heat or cold. The noise level of the work environment is usually moderate but may be occasionally loud due to alarms, equipment noise, etc. Employee is subject to emergency call-out at any time and may be required to work extended work hours including evenings and weekends. Work is often performed at extreme heights (e.g., approximately 15 stories above ground) or within confined spaces.
- Physical - Primary functions require sufficient physical ability and mobility to work in an office setting and to participate in emergency response situations; to walk, stand, or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull moderate to heavy amounts of weight up to 50 pounds; to operate a vehicle to travel to various locations; to operate and use specialized equipment; and verbally communicate to exchange information.
- Equipment - The work may require the use of protective equipment such as safety goggles, face shields and gloves when drilling into metal, masonry or concrete; masks and respirators when working around asbestos; and insulated rubber gloves and sleeves when working around high voltage lines.
Our HistoryFor over 35 years, the Maryland Stadium Authority has completed projects in partnership with local governments, universities, and the private sector throughout Maryland. These include convention centers, museums, theaters, parks, and campus centers in addition to sports arenas. They have been completed on time, and budget. The Maryland Stadium Authority is committed to enhancing the lives of all those who visit our 85-acre Camden Yards Sports Complex- whether for work or play and for those who utilize the projects we have developed throughout the state. The Maryland Stadium Authority was established by legislation and enacted by the State of Maryland on July 1, 1986, to select a site and develop financing alternatives for stadium facilities in the Baltimore Metropolitan area. On July 1, 1987, the law was amended to enable the construction of new facilities, including baseball and football stadiums, in the Camden Yards area of Baltimore City. The amendment also established MSA as an independent unit in the Executive Branch of the State government. From then on, MSA has continued to grow and thrive over the next three decades.
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