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Facility Operations Support Tech

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Overview

Schedule
Full-time
Career level
Senior-level
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Benefits:
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
The Facility Operations Support Specialist will provide Advisory and Assistance Services (A&AS) to support the operations, maintenance, repair, and management of facilities within the USSTRATCOM complex. ​ The role involves monitoring facility conditions, managing work orders, resolving customer complaints, and ensuring the efficient operation of facility systems and equipment. ​ Intake, validation, customer coordination, Backlog Management, scheduling, escalation, complaints resolution, specialized systems and communications liasison
Key Responsibilities:
Facility Monitoring and Maintenance: ​
·       Assess facility conditions and identify maintenance and repair needs. ​
·       Evaluate the necessity and adequacy of work order requests for maintenance and repair. ​
·       Coordinate the execution of work orders with customers and stakeholders. ​
Work Order Management: ​
·       Prioritize, submit, schedule, and monitor the progress of work orders for facility repairs, systems, communications, and specialized equipment. ​
·       Resolve customer complaints and ensure timely communication of critical information to the chain of command. ​
Reporting and Documentation: ​
·       Prepare and submit Service Engineering Reports/Technical Reports (CDRL A003), including discrepancy/anomaly reports and recommended standard change forms. ​
·       Provide presentation materials (CDRL A005) for Government approval at least five working days before distribution or presentation. ​
Compliance and Security: ​
·       Ensure adherence to all DoD, USAF, and USSTRATCOM security requirements. ​
·       Maintain compliance with classified program security protocols and ensure proper handling of sensitive information. ​
Qualifications:
Experience:
·       Minimum 2 years of relevant experience in facility operations, maintenance, and repair. ​
·       Knowledge of principles, policies, and practices of comprehensive facility operations functions and processes. ​
·       Expertise and practical experience with technical civil engineering operations and maintenance activities. ​
Skills:
·       Strong organizational and problem-solving skills.
·       Ability to manage work orders and prioritize tasks effectively. ​
·       Excellent communication and interpersonal skills to resolve customer complaints and coordinate with stakeholders. ​
Security Clearance: ​Top Secret (TS) clearance with eligibility for Sensitive Compartmented Information (SCI). ​
Other Requirements:
·       U.S. Citizenship is mandatory. ​
·       Ability to comply with DoD and USSTRATCOM security requirements. ​
·       Familiarity with facility operations processes and systems. ​

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

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