Family Adventure Manager

Summit Bechtel ReserveGlen Jean, WV

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Overview

Remote

On-site

Job Description

Position OverviewLead a team to provide unique and enriching vacation experiences for families. This position manages a variety of housekeeping, hospitality, and adventure activities.Key ResponsibilitiesPlan, organize, and lead operational activities providing a glamping environment to guests

Provide leadership to the FAC (Family Adventure Camp) team, including program management, housekeeping, scheduling, and performance reviews and hospitality

Resolve concierge/customer service challenges within 8 hours

Partner with the full-time program team to manage activity scheduling for guests

Knowledge expert for sitewide operations, programs, and local attractions

Compile reports, build/modify SOPs, and maintain inventories

Model the Scout Oath and Law in daily interactions

Maintain a clean, organized, inspected, neat, and safe work area

Perform additional duties assigned by SBR leadership

Abide by policies and procedures outlined in the SBR staff handbook

QualificationsMinimum age: 18+ & a valid U.S. driver's license

Preferred: Outdoor recreation experience

Required 2+ yr. leading teams, prefer 2+ Summit employment

Ability to complete USA Archery Level 1 Instructor or BSA range master

Proficient computer skills (Excel, Word, Email, registration software, POS software)Willing to become a registered Scouting America member (includes background screening)Comfortable using Microsoft Teams for daily work-related communication

Physical & Practical RequirementsAbility to stand, walk, and hike up to 8 hours daily and ability to lift/move up to 50 pounds

Complete the Annual Health and Medical Record, including height/weight guidelines

Housing: 10'x12' platform tent in Staff Camp | Uniform: Summit Staff Uniform | Work Hours: 45-55Desired TraitsHigh emotional intelligence (such as self/social awareness and team dynamics)Positive and cheerful attitude with a strong customer-service focus

Adaptability in a fast-paced environment with ability to learn/develop hard and soft skills

Ability to connect with individuals from diverse age groups, maturity, and backgrounds

Performance ExpectationsProvide at least one memorable moment that matters to a guest

Contribute at least one improvement to Family Adventure Camp program operations

Receive one or more Staff Appreciation Cards from staff or guets

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FAQs About Family Adventure Manager Jobs at Summit Bechtel Reserve

What is the work location for this position at Summit Bechtel Reserve?

This job at Summit Bechtel Reserve is located in Glen Jean, WV, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Summit Bechtel Reserve?

Employer has not shared pay details for this role.

What employment applies to this position at Summit Bechtel Reserve?

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