Family Engagement Specialist - Preschool & Childcare

The Learning ExperienceMontgomery Village, Maryland

$27+ / hour

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$27+/hour

Benefits

Career Development

Job Description

Benefits:

Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
401(k) matching
Competitive salary
Dental insurance
Employee discounts
Flexible schedule

Family Engagement Specialist – Preschool & Childcare

Location: The Learning Experience – Gaithersburg, MDPay:$27 per hourSchedule: Full-Time, Monday–FridayLanguage Requirement: Bilingual English/Spanish

Where Early Childhood Education Meets Family Experience

The Learning Experience – Gaithersburg is seeking a warm, energetic, and highly personable Family Engagement Specialist to help create an exceptional experience for current and prospective families.

This is a unique role for someone who understands childcare but also loves working with people. You'll spend part of your day welcoming families, answering questions, supporting enrollment conversations, conducting tours, and building relationships—and you'll also be comfortable stepping into classrooms when our teaching teams need additional support.

The ideal candidate has preschool or daycare experience, speaks both English and Spanish, and brings the confidence and customer-service mindset often found in hospitality, retail, sales, or other family-facing roles.

What You'll Do

Family Engagement & Enrollment

Create a warm, welcoming first impression for every family entering the center
Connect with prospective families and help them learn about our programs
Conduct engaging center tours and confidently communicate what makes The Learning Experience special
Follow up with prospective families and support them throughout the enrollment process
Answer questions regarding programs, classroom experiences, schedules, and enrollment
Build meaningful relationships with current families and help ensure an exceptional ongoing experience
Communicate with both English- and Spanish-speaking families
Support family events, community outreach, and enrollment initiatives

Classroom Support

Step into Infant, Toddler, Preschool, and other classrooms when additional support is needed
Assist teachers with classroom routines, transitions, meals, activities, and supervision
Engage positively with children through play and developmentally appropriate activities
Help maintain required classroom ratios and a safe learning environment
Work collaboratively with teachers and center leadership

What We're Looking For

Fluent/bilingual in English and Spanish required
Previous professional experience in a preschool, daycare, childcare center, or early childhood education environment strongly preferred
Strong customer service and relationship-building skills
Previous sales, retail, hospitality, customer service, or enrollment experience is a major plus
Comfortable speaking with prospective families and conducting tours
Confident, outgoing, organized, and professional
Able to move comfortably between administrative/family-facing responsibilities and classroom support
Must meet Maryland childcare licensing requirements applicable to classroom support

What We Offer

$27 per hour
Full-time Monday–Friday schedule
A unique role combining early childhood education, family engagement, and enrollment
Professional development and opportunities for advancement
Employee childcare discount
Supportive leadership and collaborative team environment

Apply Today

If you have childcare experience but also love connecting with people, providing exceptional customer service, and helping families make important decisions, this could be the perfect next step in your career.

Join The Learning Experience – Gaithersburg and help ensure every family feels welcomed, informed, supported, and excited to be part of our school community.

Compensation: $27.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The Learning Experience

At The Learning Experience, we make early education joyful, engaging and fun so children are happy to learn, play and grow.

Our curriculum focuses on the six ages and stages of early childhood development and engages children in hands-on learning activities that encourage them to explore and solve problems at their own rate of development. This forms a foundation for kids to Learn, Play and Grow under the care of our nurturing teachers and staff.

At TLE®, we’ve created a full cast of characters that become our little learners’ educators, partners and friends through their preschool education journey. Each character has a unique personality and area of interest and brings learning to life by allowing children to explore the world through fun and imagination.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Learning Experience Corporate.

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FAQs About Family Engagement Specialist - Preschool & Childcare Jobs at The Learning Experience

What is the work location for this position at The Learning Experience?

This job at The Learning Experience is located in Montgomery Village, Maryland, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at The Learning Experience?

Candidates can expect a pay range of $27 (per hour).

What employment applies to this position at The Learning Experience?

The Learning Experience lists this role as a Full-time position.

What experience level is required for this role at The Learning Experience?

The Learning Experience is looking for a candidate with "Senior-level" experience level.

What benefits are offered by The Learning Experience for this role?

The Learning Experience offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at The Learning Experience?

You can apply for this role at The Learning Experience either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.