Family Services Supervisor

Family Services Supervisor

Department: Family Services

Employment Status: Full Time

Program: Family and Social Services

FLSA Status: Exempt

Reports To: Family and Social Services Director

Schedule: 40 hours/52 weeks

Supervises: Family Services Technician, DV/SA Advocate/Visitation Specialist, Family Services Case Worker, Family Services Preservation Worker, DV/SA Services Coordinator, Family Services Advocate Aide/Parenting Resource, Guardianship Case Manager, ICWA Tribal Representative

Job Summary

The Family Services Supervisor acts in a key supportive leadership role within Kenaitze Indian Tribe whose primary responsibility is the oversight of the Tribe's Family Services programs and staff, including planning program strategies, goals, initiatives and structure in alignment with the Tribe's values and vision. The Family Services Supervisor is responsible for budgetary and performance measures, achievement of goals and strategies, and results of monitoring functions. The Family Services Supervisor will works collaboratively with the Tribe's programs and outside agencies.

Essential Functions

• Responsible for day to day operations of the Family Services programs, to include, operational planning, data collection/interpretation, award and funding compliance, budgets, personnel & records management oversight.
• Develop procedures for all Family Services programs.
• Ensure the un'ina (clients) care from intake to discharge is delivered and provide direct service.
• Assist with program referrals to other internal Tribal services or external community programs.
• Regularly reviews all cases to ensure quality and adherence to local, state and federal guidelines or regulations.
• Collaborate with Family Services program employees to identify the needs of the families for education and training and refer as applicable.
• Ensure the Tribe's representation at essential local, state and federal services meetings and activities.
• Responsible for customer service and quality assurance in the Family Services programs, and resolution of un'ina concerns.
• Manage, mentor, train and succession planning for all Family Services program employees.
• Manage research grant opportunities, the Family Service program budget and approve ReqLogic, work schedules and time on Webclock.

It is the intent of this job description to highlight the essential functions of the position; however, it is not an all-inclusive list. The incumbent may be called upon and required to follow or perform other duties and tasks requested by his/her supervisor, consistent with the purpose of the position, department and/or the Kenaitze Indian Tribe's objectives.

Working Conditions

Lifting Requirements

• Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Physical Requirements

• Stand or Sit (Stationary position)
• Walk (Move, Traverse)
• Use hands/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position)
• Climb (stairs/ladders) or balance (Ascend/Descend, Work atop, Traverse)
• Talk/hear (Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information)
• See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess)
• Taste/Smell (Detect, Distinguish, Determine)
• Repetitive Motion

OSHA Categories

• Category III - Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid

Travel

• Local
• In-State
• Out-of-State

Qualifications

Education

• Bachelor's in Social Work, Psychology, Sociology, or other human service related degree or a combination of education and experience may be substituted for a degree

Experience

• Experience working with Department of Public Assistance, and other State and Federal agencies.
• Two (2) years of experience in managing family and community based programs (DV/SA, Child Welfare and Prevention), and personnel management.
• Experience in investigations of reports of harm.
• Experience managing private, state and federal grants; and grant compliance.
• Experience in budget management.
• Experience in policy and procedure development and implementation.
• Experience in public speaking.

Preferred

• Knowledge and experience working with cultural diversities

License/Certification

• Valid Alaska Driver's License and must remain insurable under Kenaitze Indian Tribe's policy.
• First Aid and CPR certifications, or within 90 days.
• MANDT certification, or within 90 days.

Special Skills

• The terminology commonly used in human services fields or settings.
• The resources available to meet the needs of recipients.
• Critical Incident Reporting, Adult Protective Services, Office of Children's Services reporting.
• The ability to evaluate needs assessments to meet the needs of the population to be served.
• The ability to organize, evaluate, and present information orally and in writing.
• The ability to work with professional and support staff.
• Conflict resolution and de-escalation skills.
• Excellent prioritization skills.

This position is a Covered Position subject to all requirements of the Alaska Barrier Crimes Act (ABCA) and to the Indian Child Protection and Family Violence Prevention Act, (ICPA). ABCA and ICPA requirements apply and must be complied with at all times in order to remain in the position

*Memorandum of Understanding: Serves as documented evidence that the Kenaitze Indian Tribe has expressed the ineligibility of an employee to operate motor vehicles owned, leased or rented by the Kenaitze Indian Tribe, or to operate a personal vehicle on behalf of the Kenaitze Indian Tribe.