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Farmer's Insurance Customer Service Hybrid

Samantha Lewis Farmers InsuranceLivonia, MI

$15 - $25 / hour

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Overview

Compensation
$15-$25/hour

Job Description

Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in. No prior experience is necessary

Apply for the position today by completing the form and completing the assessment. Salary Range: $15.00 - $25.00 per hour Benefits Hourly Base Salary + Bonus Opportunities Flexible Schedule Work from Home Mon-Fri Schedule Hands on Training Career Growth Opportunities Paid Holidays Licensing Assistance Available Home Work Equipment Provided Weekly Team Coaching Training Software Appreciation Lunches Business Casual Attire Mentorship Collaborative Work Environment Home and Work Life Balance Quarterly Bonus Opportunities Responsibilities Secure all Trailing Documents from customers. Immediately greet all customers, entering the office, in a friendly and helpful manner. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Answer incoming phone calls on the first ring. Return all phone messages promptly. Obtain prospects information such as name, address, vehicle information and enter into quote sheets. Informs customers of promotions and new or upgraded products using prepared scripts. Requirements A Property & Casualty insurance license is preferred. Possess a genuine willingness to learn, be intuitive and resourceful and be coachable. Possess an upbeat, positive and enthusiastic attitude. Be a great self-starter with a sense of urgency. Proficiency to multi-task, follow-thru and follow-up. Confident, self-starter who works well independently. Professional phone etiquette.

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