Farmers Insurance CSR

Damita King-Farmers Insurance AgencyMansfield, TX

$32,000 - $60,000 / year

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Overview

Compensation

$32,000-$60,000/year

Job Description

Dont wait, take the next step in your career today. Damita King-Farmers Insurance Agency in Mansfield, Texas, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. No prior experience in [INDUSTRY]? No problem! This is the perfect opportunity to transfer your experience to break into a new industry. Youll have the opportunity to grow your knowledge and youll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired. Apply now to join our team and our commitment to customer satisfaction and success.

Salary Range: $32000.00 - $60000.00 per year

Benefits

Annual Base Salary + Commission+ Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Career Growth Opportunities

Casual Fridays

Weekly Bonus Opportunities

Paid Holidays

Responsibilities

Take premium payments from customers.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Answer incoming phone calls on the first ring.
Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Work independently and as part of a team.
Handle customer renewals.

Requirements

Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Excellent Communication/interpersonal skills.
Must have ability to multi-task.
Professional phone etiquette.
Excellent Spelling and Grammar skills.
Great Customer Service Skills.
Problem-Solving Capabilities.
A Property & Casualty insurance preferred.
Strong work ethic and leadership skills.
Strong communication skills, both oral and written.
Be capable of handling customer rejection.

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FAQs About Farmers Insurance CSR Jobs at Damita King-Farmers Insurance Agency

What is the work location for this position at Damita King-Farmers Insurance Agency?

This job at Damita King-Farmers Insurance Agency is located in Mansfield, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Damita King-Farmers Insurance Agency?

Candidates can expect a pay range of $32,000 and $60,000 per year.

What employment applies to this position at Damita King-Farmers Insurance Agency?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Damita King-Farmers Insurance Agency?

You can apply for this role at Damita King-Farmers Insurance Agency either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.