Farmers Insurance Customer Service Representative
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Overview
Job Description
Dont wait, take the next step in your career today. Janet Bravo Farmers Insurance Agency LLC in WENATCHEE, Washington, is looking for a motivated and dynamic individual to join our team as a Full-Time entry level Customer Sales and Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you.
Salary Range: $36000.00 - $40000.00 per year
BenefitsAnnual Base Salary + Commission+ Bonus Opportunities
Paid Time Off (PTO)
Dental Insurance
Vision Insurance
Hands on Training
Mon-Fri Schedule
Retirement Plan
Evenings Off
Career Growth Opportunities
Training and licensing assistance will be provided
Responsibilities
- Develop insurance quotes, make sales presentations, and close sales.
- Process customer policy change requests.
- Handle all incoming claim calls from customers and follow-up.
- cross-sell and upsell
- Take premium payments from customers.
- Thoroughly understand and follow all underwriting, rating and compliance requirements.
- Attend training and continuing education courses/in person and virtual.
- Handle customer renewals.
- Must be able to obtain the property and casualty/life & disability license.
- 1 year of prior customer service experience is required
- Multilingual capabilities are a plus, particularly in English and Spanish to cater to diverse clientele.
- A strong commitment to providing top-notch client services and enhancing the customer experience.
- Must be comfortable cold calling
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