Farmers Insurance Customer Service Representative

The H David Gould AgencySun City, AZ

$17 - $19 / hour

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Overview

Compensation

$17-$19/hour

Job Description

The Gould Family Insurance Agency is one of the top Farmers Insurance Agencies in Arizona. We are looking to add a confident, professional service team member to help us continue to grow!

As a representative of our office, you will help our award winning team service our large group of clients. This includes making and receiving phone calls, assisting customers with paying their bill, filing claims and helping to educate them on their coverages. You will also help them review their current insurance needs, and suggest products we have that will help them with those needs.

Base hourly $17-19 an hour based on experience

We offer full benefits, generous commissions splits, and a positive family friendly environment to work in.

Salary Range: $17.00 - $19.00 per hour

Benefits

Hourly Base Salary + Commission

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Parental Leave

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Responsibilities

Service:

Take incoming calls and help customers with whatever needs they may have
Assist walk-in customers with any needs they may have
Process customer alerts for billing, underwriting alerts and renewals
Review customer policies and coverages with them
Educate customers on the importance of having good insurance coverage
Place outbound calls to existing

Sales:

Field inbound sales calls assisting potential new clients with their insurance needs
Assist walk-in customers with quotes
Make outbound sales calls to new and existing customers to offer additional products
Attempt cross-selling other lines of business that we offer to every inbound call

Attitude:

Come to work everyday with a positive, get things done, attitude
Be friendly to every person who walk in the door
Treat each walk-in customer as if they were your grandma or grandpa
Complaining is not part of our vibe- so don't do it
We are a high performing team, in a fast changing environment- embrace it!

Requirements

At least one of the licenses listed below (higher base with all)
Property & Casualty (P&C)
Life &Health (L&H)
Personal Lines only
Must be a US citizen
Reliable transportation
Positive attitude
Ability to multi-task

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FAQs About Farmers Insurance Customer Service Representative Jobs at The H David Gould Agency

What is the work location for this position at The H David Gould Agency?

This job at The H David Gould Agency is located in Sun City, AZ, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at The H David Gould Agency?

Candidates can expect a pay range of $17–$19 per hour for this role.

What employment applies to this position at The H David Gould Agency?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at The H David Gould Agency?

You can apply for this role at The H David Gould Agency either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.