Farmers Insurance Customer Service Sales Representative

At Farmers Insurance, we pride ourselves on delivering personalized and comprehensive insurance solutions to our clients. We are seeking a motivated and customer-focused individual to join our team as a Customer Service Sales Representative. This role is essential in providing exceptional service to our clients while driving sales and fostering long-term relationships. The Customer Service Sales Representative will be responsible for assisting clients with their insurance needs, answering inquiries, processing applications, and promoting our products and services. This position requires excellent communication skills, a sales-oriented mindset, and a passion for helping others. Salary Range: $18.00 - $25.00 per year Benefits Annual Base Salary + Commission Flexible Schedule Mon-Fri Schedule Career Growth Opportunities Hands on Training Responsibilities Customer Service: Provide outstanding customer service by responding to client inquiries, addressing concerns, and resolving issues promptly and professionally. Sales: Identify client needs and recommend appropriate insurance products and services. Assist clients in understanding policy options and coverage details. Quoting and Applications: Prepare and present insurance quotes, process new applications, and assist with policy renewals and modifications. Relationship Building: Build and maintain strong relationships with clients to ensure retention and satisfaction. Follow up with clients regularly to assess their insurance needs and offer additional products or services. Documentation: Maintain accurate and organized client records, ensuring all interactions and transactions are documented in the agency's system. Compliance: Ensure compliance with all insurance regulations and agency policies. Stay updated on industry trends and product knowledge. Requirements Customer Service Experience: Previous experience in customer service or a related field is preferred. Customer-focused with a friendly and approachable demeanor Communication Skills: Excellent verbal and written communication skills to effectively interact with customers. Empathy and Patience: Ability to listen attentively to customer concerns and demonstrate empathy and patience in resolving issues. Organizational Skills: Strong organizational skills to manage multiple tasks and prioritize work effectively. Problem-Solving Abilities: Proven ability to analyze problems and provide appropriate solutions. Property & Casualty license: is required or must be willing to obtain within 60 days (help provided)