Federal Loan Coordinator

University of the CumberlandsWilliamsburg, KY

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Overview

Schedule

Full-time

Career level

Senior-level

Job Description

Get Set for Cumberlands!

Join our team of student-focused individuals working together in order to encourage intellectual and spiritual growth, leadership and service.

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The Federal Loan Coordinator is responsible for administering federal student loan programs in compliance with federal regulations and institutional policies. This role ensures accurate and timely processing, reconciliation, and reporting of federal loans while supporting data integrity and regulatory compliance. The coordinator contributes to the overall effectiveness of Financial Aid operations through collaboration, student support, and continuous process improvement.

Essential Duties and Responsibilities

Process federal Direct Loans (Subsidized, Unsubsidized, and PLUS), including certification, disbursement, adjustments, and cancellations
Review and determine student eligibility for federal loan programs in accordance with Title IV regulations
Monitor loan records and resolve discrepancies, rejected records, and processing errors
Maintain accurate and complete loan records in institutional and federal systems (e.g., COD, NSLDS)
Ensure compliance with federal (Title IV) regulations and institutional policies
Support audits, program reviews, and required reporting by maintaining accurate documentation and records
Counsel students and families on federal loan options, borrowing limits, and repayment responsibilities
Respond to inquiries from students, staff, and external agencies in a timely and professional manner
Collaborate with campus partners to support accurate student account and enrollment reporting
Stay current on regulatory updates and support implementation of process improvements
Perform other duties as assigned

Required Qualifications

Bachelor's degree or an equivalent combination of education and experience
3-5 years of experience in financial aid administration
Experience working with student information systems
Knowledge of federal student aid programs and Title IV regulations
Strong attention to detail, accuracy, and problem-solving skills
Ability to manage multiple priorities and meet deadlines in a fast-paced environment

Preferred Qualifications

Experience with Workday Student
Experience with federal loan systems such as COD and NSLDS
Experience with reconciliation, reporting, or audit support processes
NASFAA credentials or other financial aid certifications

Key Competencies

Regulatory compliance and attention to detail
Analytical thinking and problem-solving
Communication and student-centered service
Organization and time management
Collaboration and cross-functional partnership

Cumberlands is different by design. Our employees exemplify our motto in the pursuit of a

"life-more-abundant."

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FAQs About Federal Loan Coordinator Jobs at University of the Cumberlands

What is the work location for this position at University of the Cumberlands?

This job at University of the Cumberlands is located in Williamsburg, KY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at University of the Cumberlands?

Employer has not shared pay details for this role.

What employment applies to this position at University of the Cumberlands?

University of the Cumberlands lists this role as a Full-time position.

What experience level is required for this role at University of the Cumberlands?

University of the Cumberlands is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at University of the Cumberlands?

You can apply for this role at University of the Cumberlands either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.