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Ferguson Animal Hospital- Customer Service/Front desk

Ferguson Animal HospitalBristol, Tennessee
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Overview

Schedule
Full-time
Career level
Senior-level
Benefits
Paid Holidays
Paid Vacation
Career Development

Job Description

Ferguson Animal Hospitalis a well-respected small animal general practice located in Bristol, Tennessee. Our experienced and highly collaborative doctor team is passionate about providing excellent mentorship, maintaining high standards of care, and showing how deeply we value nurturing the human animal bond. Our technician and client services teams are highly skilled and compassionate, with tenure ranges from 3 years to over 15 years. We incorporate low-stress handling techniques to create a calmer, safer environment and improve patient outcomes, and our average doctor to technician ratio is 1:3. At FAH we welcome both experienced and new veterinary professionals alike! 

🐶 About Us:

At Ferguson Animal Hospital, we provide compassionate, high-quality veterinary care for pets and peace of mind for their owners. Our team is dedicated, friendly, and passionate about what we do. If you thrive in a fast-paced environment and enjoy working with both animals and people, we’d love to meet you!

✨ Responsibilities:

  • Greet clients and patients with a smile and positive attitude

  • Answer phone calls, schedule appointments, and manage calendars

  • Check in/out clients, process payments, and handle paperwork

  • Maintain a clean and welcoming front lobby

  • Assist with client communications and follow-ups

  • Coordinate with veterinary staff to ensure smooth patient flow

✅ Requirements:

  • Prior experience in a receptionist or customer service role (veterinary or medical experience a plus)

  • Excellent communication and interpersonal skills

  • Strong organizational and multitasking abilities

  • Comfort with computers and scheduling software

  • A love for animals and a calm, compassionate demeanor

💚 What We Offer:

  • Competitive pay based on experience

  • Paid time off and holidays

  • Veterinary service discounts

  • Opportunities for growth and training

  • A supportive, team-oriented environment

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FAQs About Ferguson Animal Hospital- Customer Service/Front desk Jobs at Ferguson Animal Hospital

What is the work location for this position at Ferguson Animal Hospital?
This job at Ferguson Animal Hospital is located in Bristol, Tennessee, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Ferguson Animal Hospital?
Employer has not shared pay details for this role.
What employment applies to this position at Ferguson Animal Hospital?
Ferguson Animal Hospital lists this role as a Full-time position.
What experience level is required for this role at Ferguson Animal Hospital?
Ferguson Animal Hospital is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Ferguson Animal Hospital for this role?
Ferguson Animal Hospital offers following benefits: Paid Holidays, Paid Vacation, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Ferguson Animal Hospital?
You can apply for this role at Ferguson Animal Hospital either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.