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Field Collector I

Chesapeake Utilities CorporationDover, DE

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Overview

Schedule
Full-time
Career level
Senior-level
Benefits
Health Insurance
Dental Insurance
Life Insurance

Job Description

Career Opportunity

Position: Field Collector I

Location: Dover, DE

What makes us great:

At the heart of our Company is a dedication to delivering energy that drives progress. We put people first, work to keep them safe and build trusting relationships.

Your role in our success:

This position is responsible for the disconnection of gas service and/or obtaining payments on delinquent customer accounts. This position is also responsible for removing meters from inactive services.

What you'll be working on:

  • Disconnect gas service on delinquent accounts which includes reading the meter index accurately and completing associated paperwork.
  • Collect payments from delinquent accounts.
  • Deliver personal contact notices during the winter moratorium.
  • Follow all Chesapeake Utilities and Public Service Commission guidelines.
  • Support metering department when necessary.
  • Program electronic reading devices and install them on meters.
  • Understand and comply with Company safety policies and procedures.
  • Promote and stress the importance of understanding and handling internal and external customer needs, concerns, and expectations in a professional and courteous manner.
  • Perform other duties as assigned.

Who you are:

  • Must be friendly, courteous and concerned when approaching customers in the field.
  • Must accurately read a gas meter or other measurement device used.
  • Can demonstrate good math skills.
  • Conscientious work ethic.
  • Excellent customer contact skills.
  • Ability to perform substantial amount of walking, standing, and lifting of meters.
  • Must be able to adapt to various weather conditions since duties are performed primarily outside.
  • Knowledgeable of Company safety rules, regulations, procedures and policies.
  • Normal level of visual and hearing ability.
  • Ability to work independently.
  • Valid driver's license with responsible driving history.

Where you'll be working:

  • Office and field surroundings.
  • Working around potentially hazardous/flammable substances and dogs.
  • Able to lift 20 to 50 lbs.
  • Response to emergency situations during regular work hours as well as afterhours.
  • Position is stressful at times due to the interaction with delinquent customers.

What's in it for you?

  • Competitive base salary
  • Fantastic opportunities for career growth
  • Cooperative, supportive and empowered team atmosphere
  • Annual bonus and salary increase opportunities
  • Monthly recognition events
  • Endless wellness initiatives and community events
  • Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE!
  • Paid time off, holidays and a separate bank of sick time

Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email careers@chpk.com

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FAQs About Field Collector I Jobs at Chesapeake Utilities Corporation

What is the work location for this position at Chesapeake Utilities Corporation?
This job at Chesapeake Utilities Corporation is located in Dover, DE, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Chesapeake Utilities Corporation?
Employer has not shared pay details for this role.
What employment applies to this position at Chesapeake Utilities Corporation?
Chesapeake Utilities Corporation lists this role as a Full-time position.
What experience level is required for this role at Chesapeake Utilities Corporation?
Chesapeake Utilities Corporation is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Chesapeake Utilities Corporation for this role?
Chesapeake Utilities Corporation offers following benefits: Health Insurance, Dental Insurance, Life Insurance, Paid Holidays, Paid Vacation, Paid Sick Leave, Paid Community Service Time, Career Development, 401k Matching/Retirement Savings, Tuition/Education Assistance, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Chesapeake Utilities Corporation?
You can apply for this role at Chesapeake Utilities Corporation either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.